E2E execution of 2 projects for Insurance & Pharma clients
- Gathered stakeholder viewpoints to understand the vision and the current operational setup for the client.
- Partnered with senior leaders and their teams to drive global alignment around strategic priorities
- Performed maturity assessment for application development, maintenance, testing and infrastructure services for an insurance GBS. Process Optimization
- Supported senior executives in developing executive level documents (PowerPoint presentations, Excel reports, Power BI dashboards etc.)
- Identified areas for capability upliftment across focus areas such as service delivery, people, technology.
- Analysed maturity of OTC, Analytics & Masterdata functions against industry leading practices for a pharmaceutical GBS setup
- Provided outside-in perspectives to showcase external viewpoints and leading practices.
- Guided the migration strategy for an efficient agile transition, insourcing of tech capabilities and pitfalls