Quality Management professional with 13+ yrs of successful career in Automobile industry
Delivering efficiency and standardization, and maintaining all Integrated Management system (QMS- IATF 16949, EMS- ISO 14K & OHSAS- ISO 45K) and Six Sigma Quality Systems.
Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments.
Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods.
Experience in reviewing and implementation of corporate compliance, risk management and corrective action programs aiming towards Total Customer Satisfaction & organizational growth
Overview
15
years of professional experience
5
years of post-secondary education
3
Certifications
3
Languages
Work History
FORVIA- Faurecia
Chakan, Pune
Quality Manager New Program & Acquisitions
08.2017 - Current
Job overview
Lead and manage the quality function from new product conception to ensure a proactive culture so that customers receive the product to the highest standard of quality possible
Implemented quality standards, procedures Quality Management system (including: TS16949, ISO14001 / ISO 9001) Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) to minimize errors and maximize customer satisfaction.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Demonstrated respect, friendliness and willingness to help wherever needed.
Developed strong communication and organizational skills through working on group projects.
Exercised leadership capabilities by successfully motivating and inspiring others.
Learned and adapted quickly to new technology and software applications - established best totally integrated traceability system.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Demonstrated strong organizational and time management skills while managing multiple projects & executing flawless launch - 3 Completed & 6 Ongoing projects currently across 4 with different customers (VW, MG, M&M, JCB)
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated leadership skills in managing projects from concept to completion.
Proven ability to learn quickly and adapt to new situations.
Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Recorded, analyzed, and distributed statistical information - implementation of Lean Six Sigma & 8D as applicable
Established positive customer relationship all customers & achieved 5 Star rating.
Key founding member for successful completion of Greenfield plant.
Supplier monitoring for new product & regular product i.e. PF1, PF2, PF3 and PF4 issue & resolution with the supplier with robust action
General Motors India Pvt. Ltd.
Talegaon, Pune
Deputy Manager, Quality Assurance
07.2012 - 08.2017
Job overview
Drive Current Product Improvement Team for structured problem resolution for customer concerns observed during 2MIS, 12MIS & 36 MIS & implementation of actions to prevent re-occurrence.
Stayed up to date on Change Management related to product and service options to provide top-notch support to internal & external customers based on fitment at Vehicle Level
Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Launched quality assurance best practices for each phase of development during launch of SAIL/ SAIL UVA followed with 1.2L BDOHC engine localization.
Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
Contributed to root cause analysis to determine core reason for failures and errors.
Facilitated process improvements to successfully decrease errors.
Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Coordinated with export countries like Mexico, Columbia, Peru, South Africa for the flawless launch of the product & also handling issues reported at the export countries related to Propulsion System
Deployed Voice of Customer (VOC) based on Customer feedback received via JD Power Survey, i-CARE platforms
Varroc Polymers Pvt. Ltd
Ranjangaon, Pune
Customer Quality - Management Trainee
05.2011 - 06.2012
Job overview
Coordinated with quality control staff to complete inspections.
Contributed to root cause analysis to determine core reason for failures and errors.
Supported quality team members during corrective action updates.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Maintained compliance with industry standards and regulatory compliance during managed projects.
Executed operational audits and assessed company operations, compliance and other associated risks.
Partnered with senior management to analyze issues and find appropriate solutions.
Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Facilitated process improvements to successfully decrease errors.
Participate in product quality planning and control process based on customer’s specifications and requirements.
Inform quality management team regarding customer feedback and expectations on product’s quality
Rajesh Engineering & Casting
Raipur, Chhattisgarh
Customer Quality Engineer
07.2008 - 08.2009
Job overview
Coordinate with Quality Managers to discuss and resolve product quality issues raised by customers
Update customers in a timely fashion regarding the status of quality issues or any requests on mail & on the customer portal
Participate in product quality planning and control process based on customer’s specifications and requirements
Inform quality management team regarding customer feedback and expectations on product’s quality
Prepare and update all necessary quality reports as required by customers
Train and guide quality management team in identifying and developing problem solving methodologies to resolve quality issues
Assist in new product development activities to avoid quality issues
Mange and coordinate ISO audits
Education
Indus Business Academy
Bangalore
PGDM from Operation & Marketing
09.2009 - 04.2011
University Overview
Member of Operation Management Club & organized National level Management fest for Operation Vertical
Awarded Best Student of the Year Award for 2009-11 batch
Won 1st Prize winner in Operations Vertical at National Level Management Fests - Chrizellenz 2010 & Ushus 2010
Established CSR club i.e. HOPE...ek Aasha to contribute for the development of the society & handover to College to continue the initiative
Global Tooling & Equipment buyer at FORVIA (Faurecia Interiors System Pvt Ltd)Global Tooling & Equipment buyer at FORVIA (Faurecia Interiors System Pvt Ltd)
DIGITAL PRODUCTS & STRATEGY LEAD AMEA at SYNGENTA GLOBAL CAPABILITY CENTER PVT. LTD.DIGITAL PRODUCTS & STRATEGY LEAD AMEA at SYNGENTA GLOBAL CAPABILITY CENTER PVT. LTD.