

Dynamic Technical Analyst with a proven track record at Accenture Solution Pvt. Ltd., proficient in Unix, Oracle SQL, and Tivoli Workload Scheduler. Expertly orchestrated end-of-day processes and resolved critical issues, markedly enhancing operational efficiency. Strong collaborator committed to fostering improvements and ensuring compliance with service level agreements.
Managed capital markets data loading processes utilizing Informatica.
Provided L1/L2 production support for ETL jobs, ensuring operational efficiency.
Monitored completion of end-of-day (EOD) jobs to maintain schedules.
Scheduled and unscheduled workflows to optimize processing times.
Troubleshot ETL job failures and escalated issues as necessary.
Collaborated with development team to resolve L3 issues effectively.
Utilized Wiki resources to address batch job failures promptly.
Tracked incidents and changes using Change Management Tools, adhering to policies.