Rohit Shelke
PMO Analyst
Pune
Summary
Dynamic Senior PMO Analyst with a proven track record at Infosys BPM, enhancing project efficiency through standardized processes and tools. Skilled in project management analysis and data acquisition, I excel in building strong client relationships and delivering customized solutions, driving significant improvements in customer satisfaction and project outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior PMO Analyst
Infosys BPM
03.2015 - Current
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Evaluated project performance metrics regularly, identifying areas for improvements and driving corrective actions as needed.
- Enhanced project efficiency by implementing standardized processes and tools across multiple teams.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
- Provided personalized end-user training, offering education via in-person and online courses.
- Reported regularly to managers on project budget, progress, and technical problems.
Business Development Executive
Innvaron INC
08.2013 - 12.2014
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Education
PGDBM - Marketing
ATSS College, Chinchwad
Pune, India 04.2001 -
Skills
Project status reports
Project management analysis
Data acquisition
MS Excel
Certification
PMO professional
Timeline
PMO professional
08-2022
Senior PMO Analyst
Infosys BPM
03.2015 - Current
Business Development Executive
Innvaron INC
08.2013 - 12.2014
PGDBM - Marketing
ATSS College, Chinchwad
04.2001 -