Around 16 years of experience in IT and telecom with over 8 years of experience in IT software testing and agile methodology. Hands-on experience in planning,analyzing, and implementing assigned projects, and ensuring delivery of projects within established constraints.Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Specializes in planning and implementation.
Overview
17
17
years of professional experience
Work History
Technical Support Engineer
Ericsson Global India Pvt. Ltd
Gwal Pahari
01.2016 - Current
Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Produced thorough, accurate and timely reports of project activities.
Collaborated with product owners to define product backlogs and prioritize stories for upcoming sprints.
Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
Assigned specific tasks to personnel, balancing scheduling demands, available resources and personal skill sets to achieve best possible project outcomes.
Tracked costs and expenses and assessed closely against original project budget.
Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents.
Documented new features and strategies as well as user stories and criteria for acceptance.
Identified potential areas of improvement in existing processes or procedures related to project management.
Customer Support Engineer
Ericsson Global India Pvt. Ltd.
Gwal Pahari
03.2015 - 12.2015
CSR handling and performing updates as per the requirement and rollout of RAN nodes.
BSS Engineer
Horizon Telecom & Infrastructure Services
Gurgaon
03.2011 - 03.2015
Integration of Sites, TRX Configuration Change and updating several other Parameters.
Abis Optimization of Sites (TDM to SCM Mode Conversion).
Site migrations from one BSC to another BSC.
Migration of BSCs from one MSC, MGW, to another MSC, MGW.
Migration of RBSC from one TRC to another TRC.
Remove various alarms of APG and CP.
R08B to G10B and G10B to G11B Upgradation in BSCs.
Upgradation of APG like AGM 317 to 318, 318 to 319 and AGM 319 to 320 in BSCs.
Upgradation of ANTIVIRUS in BSCs.
Upgradation of CP like IPA-04, IPA-09, IPA-13 and IPA-14 in BSCs.
Creation of signaling between RBSC-BSC/TRC-MGW and defining new parameters in BSCs.
Abis Optimization of sites and Change various RF parameters provided by NPI Team.
Memory Expansion of CP.
Expansion of PGW Cards, TRA Cards, TRX Cards.
Expansion of GEM Magazines.
Gb over IP implementation in new BSCs.
Implementation of Standby MTP Routing in whole Network.
Preventive Maintenance CP Life-Line Test of Nodes.
Involve in Acceptance test of new BSCs from beginning to end.
Preventive Maintenance of BSCs and AP disaster recovery.
Basic knowledge of Huawei System at both Site & BSC Level.
New site integration for GSM/WRAN/LTE.
RRU Scripting for RRU 11 to 44xx Series, RRU 12 to RRU 32, RRU 12 + A2 module to 44xx Series.
Troubleshooting on MME, Radio configuration, VSWR, RSSI, RI Link
To work on Ericsson tools mainly WinFiol, ENM, Secure CRT NETACT, PUTTY, BTS Manager.
Deletion/Recreation of 2G/3G/4G sites.
Loading in 2G sites by attachment of dips.
License loading and features activation in sites.
Mix mode implementation on sites (1800 & 900 bands).
Pop shifting in 3G/4G sites.
Enrollment on Baseband nodes-3G,4G.
RF Consultant
MobileComm Technologies (India) Pvt. Ltd.
Gurgaon
08.2008 - 03.2011
Site survey for RF and LOS, electrical and BTS survey during RF survey and transmission.
Checking RX level, RX quality, and other radio parameters, and optimizing new sites.
Drive test and find out the reason for call drops or bad quality, and solve those problems.
Check the proper positions of the site, and give links to the proper sites by proper planning.
Installation and Throughput Testing in WiMAX Survey (Samsung - Airtel WiMAX Project).
Education
Certificate Program in Project Management - Information Technology
IIM Indore
Indore
04-2025
Bachelor of Engineering - Information Technology
IETE
New Delhi
12th (C.B.S.E Board) -
IGJGHSS
Arunachal Pradesh
10th (C.B.S.E Board) -
I.G.J.G.H.S.S
Arunachal Pradesh
Skills
Agile estimation
Project planning
Backlog management
Release scheduling
Retrospective analysis
Kanban knowledge
Agile best practices
Agile metrics tracking
Scrum mastery
Test-driven development
User story creation
Kanban proficiency
Test plan development
Performance testing
Cross-browser testing
Tools
Jira
Rally
Kanban
BrowserStack Live and BrowserStack App Live
Timeline
Technical Support Engineer
Ericsson Global India Pvt. Ltd
01.2016 - Current
Customer Support Engineer
Ericsson Global India Pvt. Ltd.
03.2015 - 12.2015
BSS Engineer
Horizon Telecom & Infrastructure Services
03.2011 - 03.2015
RF Consultant
MobileComm Technologies (India) Pvt. Ltd.
08.2008 - 03.2011
Certificate Program in Project Management - Information Technology
IIM Indore
Bachelor of Engineering - Information Technology
IETE
12th (C.B.S.E Board) -
IGJGHSS
10th (C.B.S.E Board) -
I.G.J.G.H.S.S
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