Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Rohit Singh

Dehradun

Summary

SAP ME Consultant with 4+ years of experience in implementing and supporting SAP Manufacturing Execution solutions across production environments. Skilled in providing comprehensive L1, L2 support, resolving technical and functional issues, and ensuring smooth shop floor operations. Proficient in manual testing of SAP ME applications, validating workflows, and identifying defects to support high system reliability and user satisfaction. Strong understanding of manufacturing processes, integration with SAP ERP, and real-time troubleshooting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Infosys pvt ltd
Chandigarh
06.2023 - Current
  • SAP MES (Manufacturing Execution System): Implemented and supported SAP MES solutions to manage and monitor production activities, ensuring seamless integration with ERP systems to optimize production efficiency, reduce lead times, and improve quality control.
  • SAP ME (Manufacturing Execution): Delivered end-to-end SAP ME solutions, enabling real-time tracking of production orders, managing work orders, and optimizing resource utilization in manufacturing plants.
  • SAP MII (Manufacturing Integration and Intelligence): Designed and developed SAP MII solutions to integrate plant-level systems with SAP ERP, enabling real-time data collection, advanced reporting, and performance analysis through dashboards, KPIs, and metrics.
  • Customization & Development: Customized SAP ME and MII applications to meet specific business requirements, enhancing user interfaces, workflows, and reporting features to support operational excellence.
  • System Integration: Coordinated the integration of MES and MII with SAP ERP, SAP APO, and other third-party systems, ensuring seamless data flow and real-time analytics across all levels of manufacturing operations.
  • Process Optimization: Led process improvement initiatives, leveraging SAP MII and MES to automate manual processes, reduce downtime, and increase throughput across production lines.
  • End-User Training & Support: Provided training and ongoing support to end-users, ensuring smooth adoption of new systems and processes.
  • Cross-Functional Collaboration: Worked closely with cross-functional teams including production, IT, and business stakeholders to gather requirements, define solutions, and ensure successful project delivery within timelines and budgets.
  • Basic Scripting (JavaScript/XML) – For reading or minor tweaking of SAP MII transactions or POD configurations.

System Engineer

Infosys pvt ltd
Chandigarh
06.2021 - 06.2023
  • Issue/Ticket Handling: Experience using tools like ServiceNow or HP ALM to manage incidents, service requests, and change tickets.
  • Ticket Classification & Prioritization: Ability to categorize issues by severity (P1–P4) and prioritize based on business impact.
  • SLA Management: Ensuring timely response and resolution within Service Level Agreements.
  • Job Monitoring: Monitoring background jobs, batch jobs, and resolving failures.
  • Customer Service Mindset: Maintaining a helpful, user-focused attitude in high-pressure support environments.
  • Root Cause Analysis (RCA): Investigating recurring issues, analyzing logs or data inconsistencies, and preparing RCA reports.
  • Managing application/server/network issues
  • Patching systems, troubleshooting configuration issues
  • Liaising with vendors for advanced support
  • Documenting solutions and creating knowledge base articles
  • Coordinating with L3/engineering teams for unresolved bugs

System Engineer

Infosys pvt ltd
  • Understand and analyze requirements (functional and non-functional)
  • Create test plans, test cases, and test scenarios
  • Execute test cases manually and log the results
  • Identify, log, and track defects/bugs
  • Perform regression testing, smoke testing, and sanity testing
  • Collaborate with developers, product managers, and other stakeholders
  • Participate in Agile ceremonies like daily stand-ups, sprint planning, retrospectives
  • Ensure adherence to QA processes and standards
  • Prepare test summary reports and maintain documentation

Education

Btech - Computer science

DIT University
Dehradun
06.2021

10+2 - PCM

New Beersheba School
Pithorāgarh
03.2017

10 -

New Beersheba School
Pithorāgarh
03.2015

Skills

  • SAP MES (Manufacturing Execution System)
  • SQL
  • Python
  • C
  • Gen AI
  • ServiceNow / HP ALM (ticketing & test management)
  • SAP ME (Manufacturing execution)
  • Problem solving
  • Real-time analytics
  • Customer service
  • Job monitoring
  • Problem-solving
  • Software support
  • Quality assurance
  • Scripting languages
  • Remote support
  • Technical support
  • Application support
  • Remote assistance

Certification

Google Cloud Gen AI Leader, 09/01/25

Languages

  • English,
  • Hindi,

Personal Information

  • Title: Senior Systems Engineer
  • Nationality: Indian

Timeline

Senior System Engineer

Infosys pvt ltd
06.2023 - Current

System Engineer

Infosys pvt ltd
06.2021 - 06.2023

System Engineer

Infosys pvt ltd

Btech - Computer science

DIT University

10+2 - PCM

New Beersheba School

10 -

New Beersheba School

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