ROHIT SINGH CHAUDHARY
Associate Director of Sales
Jaipur
Summary
In today's hospitality world, due to dramatic changes in business environment, the employees of the organization are expected to "Drive" the business rather than "Run" it. I am a charismatic and energetic Senior Sales Manager with a proven track record of consistent performance, commitment, relationships as well as being able to deliver business value to the organization, sales operation and customer within a competitive market, all with the aim of helping to grow the company brand and market share. What separates me from the rest is my ability to come up with newer, better and faster ways to increase the sales efforts of a team. As someone who is driven by progression, I am right now looking to secure a promising position that offers both challenging and greater opportunities with an ambitious organization that is fast growing where I can provide direction for the business and achieve my full potential.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Associate Director of Sales
Hyatt Regency Jaipur Mansarovar
06.2024 - Current
- Responsible for handling a team of 9 high performing individuals responsible for over 46356 Group room nights annual goal with a room revenue target of INR 61.5 crore plus for a hotel with 245 keys & catering revenue target of INR 37 crores.
- Provide positive and aggressive leadership to ensure maximum revenue potential
- Monitor day to day activities of direct reports
- Analyze market information by using sales systems and implement strategy to achieve property’s financial group revenue & catering goals
- Understanding the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
- Closing the best opportunities for the hotel based on market conditions and hotel needs.
- Using negotiation skills and creative selling abilities to close on business.
- Managing catering sales revenue and operation budgets, and provides forecasting reports.
- Executing exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Monitoring the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms between property leadership and/or other appropriate stakeholders.
- Review sales and catering guest satisfaction results to identify areas of improvement and develop new ideas
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Develop a close working relationship with operations to ensure execution of strategies at the hotel level.
- Execute and support the company’s customer service standards and property’s brand standards
- Facilitate educational opportunities that enhance credibility and integration, collaborative approach between the off-property sales channels (e.g. Hyatt Sales Force team) to ensure the property needs are being achieved & the sales efforts are complementary, not duplicative
- Manage key internal stakeholders & owner relations
- Contribute to the budget exercise for the hotel group/catering segment with appropriate communication & distribution of goals to the team members.
- Excel in Management & Leadership competencies while constantly improving them – Adaptability, Communication, Problem Solving and Decision making, Professional Demeanor, Building and Contributing to Teams, Planning and Organizing, Coworker and Stakeholder Relationships, Customer Relationships, Global Mindset, Generating Talent and Organizational Capability, Talent Management, Applied Learning, Business Acumen, Technical & Administration Acumen
Senior Sales Manager
Hyatt Regency Jaipur Manasarovar
2 2023 - 05.2024
Sales Manager
Hyatt Regency Jaipur Mansarovar
12.2021 - 01.2023
Assistant Sales Manager
JW Marriott Mumbai Sahar
04.2019 - 11.2021
Assistant Sales Manager
Crowne Plaza Jaipur Tonk Road
05.2018 - 04.2019
Sales Executive
Jaisalmer Marriott Resort & Spa
10.2016 - 05.2018
Team Leader-Reservations
Radisson Blu Jaipur
10.2015 - 10.2016
Guest Service Associate
IBIS Delhi Airport city
04.2015 - 10.2015
Guest Service Associate
Holiday Inn Jaipur
04.2014 - 03.2015
Education
BSC - Hotel Management & Catering Technology
IHM Mandigobindgarh
01.2010 - 01.2013
High School - CBSE Board
Tagore Public School
01.2008 - 01.2010
Skills
Sales Strategy Execution
Target setting
Sales funnel management
Sales team training
Influencing skills
Client acquisition
Key account growth
Certification
Coyle Audit, 94%, 2020, JW Marriott Mumbai Sahar
Accomplishments
- FY 38% total revenue contribution in Groups and Catering, 2023
- FY 32% total revenue contribution in Groups and Catering, 2022
- Awarded as the highest sales contributor for the hotel 2020 & 2021 at JW Marriott Mumbai Sahar
- 2018 YTD Group room revenue actualized at 24.25% over last year actuals & 19.25% over budget.
- 2017 YTD Group room revenue actualized at 18.25% over last year actuals & 16.25% over budget.
- Closed 120 weddings against the budget of 100 events and thus closing 2018 YTD wedding catering revenue at 57% over last year & 37% over budget.
References
- Ms. Nikita Gonsalves, DOSM, ITC Grand, Goa, +91 9819906006
- Ms. Reshu Tyagi, DOSM, Raffles, Udaipur, +91 9999488976
Timeline
Associate Director of Sales
Hyatt Regency Jaipur Mansarovar
06.2024 - Current
Sales Manager
Hyatt Regency Jaipur Mansarovar
12.2021 - 01.2023
Assistant Sales Manager
JW Marriott Mumbai Sahar
04.2019 - 11.2021
Assistant Sales Manager
Crowne Plaza Jaipur Tonk Road
05.2018 - 04.2019
Sales Executive
Jaisalmer Marriott Resort & Spa
10.2016 - 05.2018
Team Leader-Reservations
Radisson Blu Jaipur
10.2015 - 10.2016
Guest Service Associate
IBIS Delhi Airport city
04.2015 - 10.2015
Guest Service Associate
Holiday Inn Jaipur
04.2014 - 03.2015
BSC - Hotel Management & Catering Technology
IHM Mandigobindgarh
01.2010 - 01.2013
High School - CBSE Board
Tagore Public School
01.2008 - 01.2010
Coyle Audit, 94%, 2020, JW Marriott Mumbai Sahar
S&C Champion, 2020, JW Marriott Mumbai Sahar and Marriott Resort & Spa Jaisalmer
Sales Service Foundation Workshop, 2020, Marriott International
Highest Sales Contributor -2023, 2022, 2021, 2020, 2019, Hyatt Regency Jaipur Manasarovar, JW Marriott Mumbai Sahar, Crowne Plaza Jaipur
Senior Sales Manager
Hyatt Regency Jaipur Manasarovar
2 2023 - 05.2024
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