NIDHI NANIWAL
New Delhi
Summary
Dedicated and detail-oriented professional with hands-on experience in data entry, information verification, and documentation management. Proven ability to identify discrepancies, analyze information critically, and ensure data accuracy. Seeking to leverage my skills in a dynamic organization where I can contribute meaningfully while continuing to grow professionally.
Overview
2026
2026
years of professional experience
Work History
Sr. Counsellor (Relationship Manager)
Cad Desk (Green Park Extension)
New Delhi
2025 - Current
- areer Counseling & Guidance – Counseled students and parents on CAD, design, and technical career programs
- Lead Management & Conversion – Handled walk-in, telephonic, and digital inquiries; converted leads into admissions
- Target Achievement & Follow-ups – Achieved monthly enrollment targets through effective follow-ups and relationship building
- Admissions & Onboarding Management – Managed end-to-end admission process and student onboarding
- Relationship Building & Retention – Built strong relationships to improve retention and referral admissions
- Inter-Department Coordination – Coordinated with faculty and operations teams for smooth course delivery
- Data Management & Reporting – Maintained admission records, follow-ups, and fee details using CRM/MS Excel
- Student Support & Issue Resolution – Resolved student queries and escalations to ensure high satisfaction
Client Relationship Manager
Wave Visa Outsourcing pvt Ltd
New Delhi
2025 - 11.2025
- Client Engagement & Support: Build and maintain strong, lasting relationships with clients by offering expert guidance throughout the immigration process, ensuring clarity and satisfaction at every step.
- Immigration Expertise: Provide tailored advice on visa applications, residency permits, work permits, and citizenship processes, helping clients navigate complex immigration regulations and requirements.
- Student Councelling: Guide students in selecting appropriate courses, countries and collages. Coordinate applications documents, and Assist with admission procedures. Explain entry requiremnts (IETS, TOEFL etc).
- Cross-Functional Collaboration: Work closely with legal, documentation, and operations teams to ensure seamless processing of immigration applications and adherence to timelines.
- Process Optimization: Identify areas for improvement in client onboarding and case management, implementing solutions that streamline operations and enhance client experience.
- Client Retention & Growth: Drive client retention strategies through regular follow-ups, feedback collection, and personalized service offerings, aiming to exceed client expectations.
- Sales Support & Referrals: Support the sales team by identifying upsell and cross-sell opportunities, encouraging client referrals, and promoting additional services related to immigration solutions.
- Documentation & Compliance: Ensure that all client documentation is accurate, complete, and compliant with immigration laws, maintaining a high level of confidentiality and professionalism.
Relationship Executive
Business Deals
New Delhi
04.2025 - 09.2025
- Contacted potential clients through calls, emails, and messages to introduce BusinessDeals and its services.
- Presented core offerings such as Business Valuation, Advisory, Due Diligence, Fundraising, and Legal Support in a clear and professional way.
- Understood client needs and recommended tailored solutions.
- Scheduled and organized personalized consultations/meetings with clients and the advisory team.
- Regularly followed up with leads to ensure engagement and achieve business growth targets.
- Built long-term client relationships by providing support, resolving queries, and ensuring satisfaction.
- Maintained accurate records of client interactions, inquiries, and feedback for reporting purposes.
- Stayed updated with business trends and competitors to effectively pitch and position BusinessDeals' services.
Data Entry Operator
Urmidwar Innovation Action and Research Foundation, NGO
- Resolved discrepancies between source documents and internal databases
- Researched and obtained missing information to complete documentation
- Created organized spreadsheets for tracking customer and shipping records
- Assisted in research projects by collecting and analyzing data
- Ensured efficient management of workflow and document processing systems
- Tear of the Earth
Intern - Social Media & Market Research
Tear of the Earth (Social Media Department)
New Delhi
- Conducted data collection for market research and analyzed trends
- Developed creative presentations to support promotional campaigns
- Assisted in event planning and execution to increase social awareness
- Contributed to online engagement strategies and content organization.
Education
Master of Arts -
Indira Gandhi National Open University (IGNOU)
New Delhi01-2023
Skills
- Skills & Expertise
- Information Verification & Error Deduction
- Field Classification & Records Retrieval
- Data Entry & Transcription
- Documentation & Workflow Management
- Data Quality Assurance & Analysis
- MS Office Suite (Word, Excel, PowerPoint)
- Communication & Customer Handling
- Research & Market Data Analysis
- Creative Problem Solving & Decision Making
- Event Support & Social Media Engagement
- Team Coordination & Time Management
- Educational Background
- Master of Arts (History) - Indira Gandhi National Open University (IGNOU)
- Core Strengths
- Hardworking and confident with a go-getter attitude
- Highly adaptable and a quick learner
- Strong organizational and multitasking abilities
- Analytical thinker with creative problem-solving skills
- Dedicated to continuous personal and professional development
- Passionate about community service and social impact
Interests
Hobbies & Interests , Listening to Music, Watching Movies, Reading Books, Exploring History & Culture, Social Volunteering
Interests
Hobbies & Interests , Listening to Music, Watching Movies, Reading Books, Exploring History & Culture, Social Volunteering
Languages
- English - Fluent
- Hindi - Fluent
Languages
- English - Fluent
- Hindi - Fluent
Timeline
Relationship Executive
Business Deals
04.2025 - 09.2025
Sr. Counsellor (Relationship Manager)
Cad Desk (Green Park Extension)
2025 - Current
Client Relationship Manager
Wave Visa Outsourcing pvt Ltd
2025 - 11.2025
Data Entry Operator
Urmidwar Innovation Action and Research Foundation, NGO
Intern - Social Media & Market Research
Tear of the Earth (Social Media Department)
Master of Arts -
Indira Gandhi National Open University (IGNOU)