ROHIT KUMAR
Bengaluru
Summary
- Functional Analyst with over 4 years of dedicated experience supporting business solution software and conducting in-depth analyses of business operations.Act as SPOC for business requirements, representing the end user in the development team. Overseeing daily operations and translating client requirements into actionable user stories for the development team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Functional Analyst
Hexagram Fintech Pvt. Ltd. (Subsidiary of KFin Technologies Ltd.)
01.2021 - Current
- Requirement gathering from clients and translate them into user stories for the Development Team.
- Coordinating between clients and stakeholders to understand the modules & functions in detail after requirement gathering.
- Requirement analysis
- Prepared Business test case document, Functional Requirement Document and Business requirement document.
- Handled multiple projects
- Handling incoming calls from the client and acknowledging the existing email from the client.
- Doing follow up with the client.
- Preparing CR (change request document) and sending quotations to clients.
- Prepared Minutes Of Meeting
- Handling incoming calls from customers.
- Used Jira tool
- Did calls and follow ups to inbound clients who have enquired for any of their project requirement.
- Collaborated with stakeholders to define project objectives and criteria.
- Accountable for converting Business Requirements Document (BRD) into comprehensive Functional Specifications documentation.
- Responsible for completing the implementation process and handing over the project to support team after client going live with the system and taking signoff from the client.
- Responsible for resolving customer issues in a production environment.
- Meeting and understanding the clients about their project scope and business through bi-weekly and weekly meetings with clients to provide updates on bug fixes, address outstanding issues, and gather new requirements and status reports.
- Involved in performing three cycles of testing: System Integration Test (SIT), User Acceptance Test (UAT), and Final Acceptance Test (FAT).
- Supporting clients on resolving their queries such as Product bugs and other daily issues during UAT and Data Catch-up and support for product related queries.
- Prepared Scope of work (SOW).
Product Engineer
Hexagon Global IT services Pvt Ltd
09.2019 - 12.2020
- Requirement gathering
- Part of the Functional team participating in implementation of our product.
- The role was to fully understand the product functionality, test and document the functionality as per the requirements stated, and report on deviations if any.
- Attending the meeting with the clients understanding about the project flow and driving the team to meet the project requirements.
- Worked with subject matter experts and technical teams to obtain the necessary inputs for client documentation.
- Handled escalation Jira tickets.
- Prepared analytics dashboard in excel
- Used Jira tool
Education
Bachelor of Commerce With Honor’s (B.Com (Hons)) - Finance And Accounting
Reva University
Bengaluru08-2019
Skills
- Client Handling Skills
- Requirements Gathering
- User stories
- Use Cases
- Business Requirements Document(BRD)
- Functional Requirements Document(FRD)
- Scope Document
- Change request Document
- Project Management
- SQL Knowledge
- Used Jira tool
- Jenkins
- Ms Excel
- Microsoft Office
- User Acceptance Testing
- Workflow Analysis
- Data Analysis
- Software Testing
Hobbies and Interests
- Playing Cricket
- Listening Music
- Playing Badminton
Accomplishments
- Winner of Highflier Award for Q2:FY 23–24.
Certification
- Mutual Fund : NCFM - NSE Academy Certification in Financial Markets.
- Microsoft Excel 2013 Essentials.
- National Accounting Talent Search.
Languages
Hindi,English
First Language
Timeline
Functional Analyst
Hexagram Fintech Pvt. Ltd. (Subsidiary of KFin Technologies Ltd.)
01.2021 - Current
Product Engineer
Hexagon Global IT services Pvt Ltd
09.2019 - 12.2020
Bachelor of Commerce With Honor’s (B.Com (Hons)) - Finance And Accounting
Reva University
- Mutual Fund : NCFM - NSE Academy Certification in Financial Markets.
- Microsoft Excel 2013 Essentials.
- National Accounting Talent Search.
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