Romil Ranjan
Bengaluru
Summary
Experienced Program Manager with a track record of successful large- scale system implementations and operations in complex domains. Proven expertise in managing end-to-end project life cycles using onsite- offshore model, leading teams of 40-60 members across locations, and building team from scratch. Skilled in transforming legacy systems to new technology stacks, optimizing processes for increased productivity, and presenting executive summaries to stakeholders. Strong background in operational excellence, cross-functional team management, and product visioning. Additionally, involved in Core business operations recruitment and Diversity & Inclusion initiatives. Results-driven with a successful project delivery record and leadership in production release management and recruitment initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Public sector project for US state agency
Team Size : 45-55; Bangalore
02.2023 - Current
- End-to-end project planning and execution in true Agile fashion.
- Working with clients to help prioritize business requirements and help the team translate the same to technology. Oversee different scrums and do checks on various scrum ceremonies, including sprint planning, backlog refinement, sprint demos, and release planning.
- Establishing effective communication channels, addressing stakeholders' concerns, and maintaining positive relationships with clients and team members.
- Grooming senior team members to take bigger roles, and focusing on increasing the team's productivity, managing the team's performance, and evaluation based on data.
- Fostering a collaborative and motivating team environment.
- Building cross-functional teams. Creating reusable assets and automating workflows to fast-track the delivery.
- Managing risks, resources, scope, timelines, dependencies, and project budgeting.
Program Manager
Public sector project for US state agency
Team Size : 35-40; Lansing
04.2022 - 01.2023
- Managed the design, development, and implementation of a Performance Metrics application, which helped clients monitor the performance of 4,000 workers for the State of Michigan.
- Worked with the members of the Department of Health and Human Services (DHHS) to directly understand business requirements, and develop design documentation using a Human-Centric Design (HCD) approach in a joint effort with the Cabinet, and worker representatives from the Local Areas of Michigan.
- This app was developed on React and NGINX server (the first of its kind for the client), which made the client confident about future investment in tech upgrades.
- This app resulted in a 10% task completion increase, with 40K shoutouts and badges delivered to workers.
- Pitched, planned, and delivered a migration of a 70-screen Java and JSP-based task management application to a React and microservices-based application.
Offshore Delivery Manager
Public sector project for US state agency
Team Size : 30-40; Bangalore
04.2020 - 03.2022
- Scaled up to learn Agile, and helped the project move from the waterfall to the Agile SDLC model. This helped clients move from one build every three months to one build every six weeks using SAFe Agile methods.
- Managed and owned end-to-end delivery of projects that focus on modernizing clients' ways of working to prepare them to embrace a next-gen architecture through Agile and DevOps enablement.
- Key responsibilities : Project management, client relationship development, specialized competency development, and delivery while maintaining the key SLAs and on-time delivery with quality.
- Building efficiencies by introducing automation testing solutions on projects across the SDLC, saving thousands of hours of work.
- Managed release timelines and delivery to production by liaising with multiple stakeholders around scope, quality, and risk management.
- Setting up the right processes within Scrum teams for streamlined delivery.
- Built a new team, starting from recruitment to executing the training plan, resolving team conflict, managing performance, and motivating leads.
Techno Functional Lead
Public sector project for US state agency
Team Size : 20-30; Lexignton
03.2018 - 03.2020
- Led the design, development, and implementation of the Kentucky Integrated Health Insurance Premium Payment (KI-HIPP).
- Worked with the members of the Department of Medicaid Services (DMS) to directly understand business requirements, develop design documentation over extensive Joint Application Design (JAD) sessions, in a joint effort with the Cabinet, community partners, and representatives from the local areas of Kentucky.
- Oversaw the overall implementation of KI-HIPP from development, testing, data conversion from the legacy system, and production go-live. This new program helped clients save over $10 million per year.
- Preparing a risk mitigation plan and overseeing the delivery of all tracks operating from India and the US.
- Responsible for a successful 'Go-Live': preparing a cut-over plan, reviewing the checklist needed for Go-Live, and preparing teams on different schedules to handle any issues.
- Analyzing post-production issue trends to understand how quality can be improved for clients and how production operations can be made smoother using data fixes and batch operations.
Developer
State of Kentucky Operations Project
Team Size : 10-12; Mumbai
08.2013 - 02.2018
- Worked as a functional developer for the big Integrated Eligibility Worker Portal application, developing screens in key modules such as Data Collection and Hearings/Appeals.
- Performed coding activities for the framework, front-end application, business layer, and unit testing for stable product development.
- As a senior developer on project, the primary focus was to develop complex architectures for the project that can be easily integrated with different widgets, such as implementing the Navigation Framework, Logging Framework, Authorization, and ADA implementation.
Education
Bachelor of Engineering - Computer Science
Sikkim Manipal Institute of Technology
01.2012
Skills
- Project Management
- Business strategy planning
- Project operation management
- Team leadership
- Staff recruitment
- Team building
- Motivating and Coaching Team
- Issue resolution
- Conflict resolution
- Risk Management
- Change management
- Client communication
- Project budgeting
- Team coaching
- Strategic planning
- Program performance analysis
- Agile projects
- Net
- React
- Java
- Power BI
- JIRA
Certification
- AI-900
- Scrum Foundation Professional
- Level 1 - Public sector -Health and Human Services
- Gen AI Basics
- L-300 GCP skillset
- SAFe Agilist 6
- Google Cloud Leader
Timeline
Program Manager
Public sector project for US state agency
02.2023 - Current
Program Manager
Public sector project for US state agency
04.2022 - 01.2023
Offshore Delivery Manager
Public sector project for US state agency
04.2020 - 03.2022
Techno Functional Lead
Public sector project for US state agency
03.2018 - 03.2020
Developer
State of Kentucky Operations Project
08.2013 - 02.2018
- AI-900
- Scrum Foundation Professional
- Level 1 - Public sector -Health and Human Services
- Gen AI Basics
- L-300 GCP skillset
- SAFe Agilist 6
- Google Cloud Leader
Bachelor of Engineering - Computer Science
Sikkim Manipal Institute of Technology
Similar Profiles
Bunto MboziBunto Mbozi
Informatics Support Manager at Tanzania Mentors Action (TMA)/Tanzania Public Sector Systems Strengthening Plus Project (PS3+)Informatics Support Manager at Tanzania Mentors Action (TMA)/Tanzania Public Sector Systems Strengthening Plus Project (PS3+)
ELVİN MAMMADOVELVİN MAMMADOV
Director at The State Agency for Public Service and Social Innovations under the President of the Republic ofDirector at The State Agency for Public Service and Social Innovations under the President of the Republic of
Nicat BaghirzadaNicat Baghirzada
Senior IT Consultant at The State Agency for Public Service and Social Innovations under the President of the Republic of AzSenior IT Consultant at The State Agency for Public Service and Social Innovations under the President of the Republic of Az