ROMIL SRIVASTAVA
Summary
To get a challenging position in the organization where I can become a successful Salesforce engineer Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills to become a CRM expert.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Salesforce Administrator/Business Analyst
Cloudtal
Lucknow
05.2022 - Current
- Sole Salesforce Administrator for UK consultancy: Delivered more than 50 projects for small and medium-sized businesses.
- Implemented Shopify to Salesforce integration using Zapier: Successfully connected Shopify and Salesforce, enabling businesses to manage their sales and customer data in one place.
- Successfully implemented flow for Xero integration using Cloudtal For Xero App: Enabled businesses to seamlessly integrate Xero and Salesforce, providing a single view of their financial data.
- Successfully implemented Amazon CTI with actions for clients: Implemented Amazon CTI, allowing businesses to make and receive Salesforce calls from their Amazon Echo devices.
- Understood the business requirement by attending the discovery call and getting the details from discovery document: Successfully gathered the business requirements from clients and configured the CRM as per their needs.
- Implemented Pandadoc Integration with Salesforce Using Zapier: Enabled businesses to seamlessly integrate Pandadoc and Salesforce, providing a more efficient way to send and receive documents.
- Worked with businesses from different backgrounds: Worked with businesses from different industries, such as automobile, pharmacy, fashion, and lifestyle, and customized the CRM to meet their specific needs.
- Mentored junior administrators to follow the best practices: Mentored junior administrators on the best practices for implementing automation using flows.
- Converted many process builders to flows: Converted many process builders to flows, which improved the efficiency and scalability of the CRM.
Salesforce Jr Developer
Navyaan
02.2022 - 05.2022
- Analyzed code and corrected errors to optimize output.
- Analyzed user needs and software requirements to determine design feasibility.
- Worked on internal CRM projects
Salesforce Developer Internship
Lister Technologies
09.2021 - 02.2022
- Developed Salesforce applications using Apex, Visualforce, and Lightning Components.
- Implemented and tested Salesforce applications.
- Resolved Salesforce technical issues.
- Achieved Salesforce Administrator certification as an Intern.
- Developed a Salesforce application that automated the lead qualification process.
- Implemented a Salesforce integration with a third-party weather application.
- Learned about Salesforce configuration and how to implement it in real-world applications.
- Had my projects reviewed by senior developers and was able to successfully understand and resolve any problems in my code.
Education
B. Tech - Electronics and Communications Engineering
Dr. A.P.J. Abdul Kalam
Technical University, Pranveer Singh Institute of
Technology
Intermediate -
Spring Dale School
Skills
- Technical Strengths
- Programming Languages: Apex, VF Page
- Software :Salesforce flows, Data Loader,Pandadoc,Opero,Zapier,ChatGPT
- SalesForce
- CRM and Salesforce proficiency
Certification
Salesforce Certified Administrator
Salesforce Platform Developer Level 1
Salesforce Asscoiate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Salesforce Administrator/Business Analyst
Cloudtal
05.2022 - Current
Salesforce Jr Developer
Navyaan
02.2022 - 05.2022
Salesforce Developer Internship
Lister Technologies
09.2021 - 02.2022
B. Tech - Electronics and Communications Engineering
Dr. A.P.J. Abdul Kalam
Technical University, Pranveer Singh Institute of
Technology
Intermediate -
Spring Dale School
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