Ronald Bill Abishak Raman
IAM & Information Security Specialist
Chennai
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
C10 - Infrastructure Analyst 2
Citibank
1 2017 - Current
- Managing CyberArk Privileged Account Security infrastructure Enterprise Password Vault, Password Vault Web Access, Central Policy Manager, Privileged Session Manager, Application Identity Manager for large scale customers
- Application Identity Manager for User Account/Service Accounts/Privileged account
- Perform manual entitlement review maintenance
- Performing ID provisioning such as developer and Admin IDs and basic Functional ID related processes
- Good Understanding of virtualization technology, GCP, AWS
- Working in already established security procedures within framework of specific system assignments, focusing on full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
- Creating Service Delivery Process Controls and under supervision, participate in annual review of Process Control documents associated with specific systems assigned
Senior Analyst – User Access Management and IT Risk and Compliance Management, Problem Management and Change Management
HCL Technologies
02.2013 - 01.2017
- User Access Management, IT Risk & Compliance Audit Deliverable
- AS400 Iseries user account ADD/CHANGE/DISABLE
- Hands on experience in IBM Tivoli Identity Manager User for centralized administration of user accounts in iSeries and Network Accounts.
- Successful transition of services and provision of services as per contract
- Used PowerShell for Report generation and Audit purposes in Active Directory to Identify Privileged and Non-Privileged accounts
- Providing deliverables for auditing on Quarterly/Half early/Annual (active directory, AS/400); provide documentation and evidence of access provisioned and deliver all tasks in timely and effective manner
- Process and resolve day to day support tickets
- Document, maintain and update Knowledge base and Process governance documents
- Incident response and problem management
- Providing detailed practices for user and access control determined by independent research
- Worked as Level 1 support in Linux Administration, mostly in VDI environment
Consultant – Global Account Management
Sutherland Global Services Limited
05.2010 - 11.2012
- Level one support for Microsoft products (MS office)
- Worked in Active Directory for Network account creation, Security group and Organizational Unit assignation according to user Location
- Global Access Management
- AS400 Iseries user administration and System status check-up
- SharePoint user Administration
- Lotus Notes Email services (User/Group – ADD/Remove)
- SAP User Administration and System Health Check-up
- Troubleshooting on RSA-VPN, Cisco Any Connect, MS Outlook, MS Communicator and any Login issues
- Perform Account creation in RSA-VPN and Shell Tool, creation of Distribution lists, global groups and service accounts in Exchange management console and Active directory
- Training new candidates on above IT Tools and ITIS process, Communication skills, explaining SLA.
Education
Bachelors in Computer Application
Alagappa University
Chennai 07.2015 - 01.2020
Diploma In Computer Science -
SRM Polytechnic College
Chennai 06.2007 - 05.2010
Accomplishments
- Handled Tier 2 escalation and given the best TAT to the customer
- Automated the Inactivity health check for the Active directory to keep the Domain clean.
- Promoted as a Level-2 GAM team within 6 months in Sutherland Global LTD. Considering my performance.
- Got promotion as Datacenter Operation and User Access management with a team of 7 people.
It Certification
- Red Hat certified System Administrator 6 (RHCSA), 2014, CERT # 140-166-927
- Red Hat Certified Engineer 6 (RHCE), 2014, CERT # 140-166-927
- Introduction to CyberArk Privileged Access Management, 98dbb399-bbfb-38f5-aeb5-e33cb0ef7bbf
- CyberArk Level 1: Trustee Exam, 165752a3-0e3d-3b4f-802f-3c0cdfc84b64
Timeline
Bachelors in Computer Application
Alagappa University
07.2015 - 01.2020
Senior Analyst – User Access Management and IT Risk and Compliance Management, Problem Management and Change Management
HCL Technologies
02.2013 - 01.2017
Consultant – Global Account Management
Sutherland Global Services Limited
05.2010 - 11.2012
Diploma In Computer Science -
SRM Polytechnic College
06.2007 - 05.2010
C10 - Infrastructure Analyst 2
Citibank
1 2017 - Current
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