KOTESWARA INAKOLLU
Summary
Experienced in developing, executing, and maintaining automated test scripts using tools like the Micro Focus Server Automation Tool and Universal Discovery Tool, enhancing test coverage and efficiency. Passionate about implementing and launching new projects with a basic understanding of cloud services such as Microsoft Azure and Google Cloud. Enthusiastic about learning new technologies and continuously improving processes to achieve organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Analyst 2 Infrastructure Services
DXC Technology
09.2022 - 11.2023
- Managed and maintained 17 distinct MFSA core environments, ensuring operational stability and reliability across a network of approximately 100,000 servers.
- Led the setup and customer onboarding processes for MFSA, ensuring smooth integration and seamless user experiences.
- Coordinated monthly patch acquisitions and established company-wide baselines, ensuring all systems remained up-to-date and secure.
- Collaborated with customers to troubleshoot and resolve network-related issues, enhancing connectivity and system performance.
- Managed MFSA agent upgrades and customer migrations, minimizing downtime and ensuring continuity of services.
- Addressed and resolved OS-specific patching issues in collaboration with platform support teams, maintaining system integrity and performance.
- Efficiently handled customer tickets related to troubleshooting, providing prompt and effective solutions to technical issues, thereby enhancing customer satisfaction and support experience.
- Proactively sought opportunities to learn new skills and technologies, contributing to organizational goals through innovative solutions and improvements
- Gained a comprehensive understanding of the MFSA and DDMI platforms, including their architecture and integral components
- Applied knowledge of server operating systems, particularly Windows and Linux, to support platform operations and maintenance
- Monitored the health and performance of the MFSA and DDMI platforms, promptly addressing any anomalies to maintain system stability and performance
- Demonstrated a strong ability to adapt to evolving technologies and quickly learn new tools and platforms, contributing to continuous improvement initiatives and keeping skills current with industry advancements.
Education
Bachelor of Technology in Computer Science & Engineering -
PBR VITS
Kavali03.2022
Intermediate in M.P.C -
Sri Chaitanya Junior College
Kavali03.2018
Secondary Education in S.S.C -
Viswasanthi English Medium School
Kavali03.2016
Skills
- Microfocus Server Automation Tool
- Universal Discovery tool
- HTML
- CSS
- Linux script
- C-Language
- Java
- System Administration
- Training and mentoring
- Cross-Functional Teamwork
Certification
- Microsoft Certified: Azure Fundamentals
- Google Cloud Certified: Associate Cloud Engineer
- Oracle Certified: Oracle Cloud Infrastructure Certified Foundations Associate
Timeline
Analyst 2 Infrastructure Services
DXC Technology
09.2022 - 11.2023
Bachelor of Technology in Computer Science & Engineering -
PBR VITS
Intermediate in M.P.C -
Sri Chaitanya Junior College
Secondary Education in S.S.C -
Viswasanthi English Medium School
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