Summary
Work History
Education
Skills
Activities
Skills - Software Hardware
Languages
Extracurricular Activities
Hobbies and Interests
Projecrs
Disclaimer
Personal Traits
Personal Information
Affiliations
Languages
Timeline
Generic
RONGALI YATHENDRA SARADHI

RONGALI YATHENDRA SARADHI

Visakhapatnam

Summary

Dynamic Customer Service Executive with a proven track record at RONGALI YATHENDRA SARADHI, adept at resolving customer complaints and enhancing satisfaction. Skilled in spreadsheet management, I excel in effective communication and problem-solving, ensuring timely responses and professional interactions that foster positive customer experiences.

Work History

Customer Service Executive

RONGALI YATHENDRA SARADHI
Visakhapatnam
03.2022 - 08.2022
  • Assisted customers with product returns or exchanges according to established guidelines.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Communicated effectively with team members to ensure timely response times for customers.
  • Ensured that all customer queries were handled quickly and professionally.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Education

Bachelor of Technology - MECHANICAL

Vignan's University
Guntur, Andhra Pradesh
06-2018

Intermediate - MPC

Sri Chaitanya Junior College
Visakhapatnam
03-2014

SSC -

Mahathi Public School
Visakhapatnam
03-2012

Skills

  • AutoCAD
  • Spreadsheet management
  • Presentation design

Activities

  • Attended two days designing workshop on 'I.C engine & catia' conducted by IIT-BOMBAY., Learnt basic level to moderate drawing on machine parts
  • Attended 9 days workshop on welding in MCET COLLEGE in Coimbatore, TN, Learnt various Welding training on SMAW, GMAW, GTAW & NDT

Skills - Software Hardware

  • Autocad, moderate level drawing on machine parts
  • Catia, basic level drawing on machine parts
  • Excel and PowerPoint, effective usage

Languages

  • Telugu
  • English

Extracurricular Activities

Coordinated food arrangement during Mahotsav 2K15 on college event Coordinated Department fest MEA2K17 that was a great success in April 2K17.

Hobbies and Interests

listening music

Projecrs

Power generation using water with a Pelton turbine

The water jet hit the bucket blades, and the direction of the water velocity is changed to follow the contours of the bucket. Water impulse energy exerts torque on the bucket and wheel system, spinning the wheel. The water stream itself does a U-turn and exits the outside of the bucket to generate electricity by using high force, which means converting mechanical energy into electrical energy

Disclaimer

I hereby declare that above furnished information is true and factual to the best of my knowledge.

Personal Traits

  • Hardworking
  • Self-motivated
  • Team-oriented

Personal Information

  • Father's Name : R SURYANARAYANA
  • Date of Birth : 29/06/1996
  • Nationality : Indian

Affiliations

  • Attended a two-day design workshop on 'I.C. Engine & CATIA' conducted by IIT Bombay
    Learned basic to moderate drawing skills on machine parts, attended a 9-day workshop on welding at MCET College in Coimbatore, TN, and learned various welding techniques in SMAW, GMAW, GTAW, and NDT

Languages

Telugu
First Language
English
Proficient (C2)
C2

Timeline

Customer Service Executive

RONGALI YATHENDRA SARADHI
03.2022 - 08.2022

Bachelor of Technology - MECHANICAL

Vignan's University

Intermediate - MPC

Sri Chaitanya Junior College

SSC -

Mahathi Public School
RONGALI YATHENDRA SARADHI