Playing PC games
Ronit Mishra
RPA Developer
Bengaluru
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Summary
Dynamic RPA Developer with a proven track record at Tata Consultancy Services, enhancing system performance and customer experience through innovative automation solutions. Expert in Blue Prism and Python programming, problem-solving and business process analysis, significantly improving process efficiency. Collaborated effectively across teams, following agility and continuous improvement.
Overview
3
3
years of professional experience
2
2
Certificates
3
3
Languages
Work History
RPA Developer
TCS Brigade Bhuwalka Icon
Bengaluru
05.2022 - Current
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Promoted culture of innovation and continuous learning within organization by sharing knowledge, best practices, and lessons learned from RPA development projects.
- Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
- Improved process efficiency by designing and implementing RPA solutions for various business functions reducing manual efforts by 90%.
- Ensured compliance with industry best practices by adhering to established development standards and methodologies.
- Contributed to project planning efforts by providing accurate time estimates for RPA development tasks.
- Supported continuous improvement initiatives by monitoring RPA performance metrics and identifying areas for optimization.
- Enhanced customer experience by integrating RPA solutions into customer service processes, streamlining issue resolution timescales.
- Collaborated with cross-functional teams to identify suitable processes for automation and optimize existing workflows.
- Simplified complex data extraction tasks by building efficient web scraping bots using advanced selectors and pattern matching techniques.
- Maintained up-to-date documentation of all automated processes, ensuring ease of knowledge transfer among team members.
- Reduced manual effort required in data processing by automating key business processes using RPA tools
Production Support Analyst
TCS Brigade Bhuwalka Icon
Bengaluru
04.2021 - 05.2022
- Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
- Analyzed applications and recommended necessary upgrades and patches.
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Researched and recommended scheduling enhancements to improve system performance, decreasing failures by 50%.
- Managed change requests efficiently to minimize disruptions to ongoing production processes while maintaining high-quality standards.
- Reduced downtime with proactive monitoring, troubleshooting, and maintenance of production systems.
- Provided immediate emergency response and incident management.
- Managed escalations effectively by collaborating with both internal teams and external vendors as needed.
Education
Masters of Computer Application - Computer Engineering
06.2018 - 2020.06
Scored 83%.
Skills
Blue Prism
Certification
SS&C Blue Prism Robotic Process Automation Professional Certificate
Recent Project
Project : Invoice Processing System
Role : Team Member
Environment : OCR, Web Automation, Email Automation, Credential management, Work Queues, Exception Handling
Project : SAP Automation
Role : Team Member
Environment : Email Automation, Windows Automation, Excel Automation, Web Automation, API Integration,Credential management, Work Queues
Project : Email Distribution Automation
Role : Team Member
Environment : Web Automation, Email Automation, Credential management, Work Queues, Exception Handling
Timeline
SS&C Blue Prism Robotic Process Automation Professional Certificate
06-2024
Introduction To Generative AI
06-2024
RPA Developer - TCS Brigade Bhuwalka Icon
05.2022 - Current
Production Support Analyst - TCS Brigade Bhuwalka Icon
04.2021 - 05.2022
Silicon Institute of Technology - Masters of Computer Application, Computer Engineering
06.2018 - 2020.06
Accomplishments
- Achieved targeted objective through effectively helping with process development skills and analytical skills.
- Collaborated with team of 10 in the development of automated business processes
- Successfully delivered the business processes in promised time.
- Gained "A" performance band for three consecutive years.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Improving interpersonal skills
Learning Devops
Affiliations
Committed to my organization.
Software
Blue Prism
UI Path
Automation Anywhere
Linux
Putty
Layer 7 Policy Manager
Service Now
SQL Developer
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