HUBSPOT and INFUSIONSOFT CRM for Marketing & Sales
Ronita Mukherjee
Partner Success Lead
Summary
An ambitious, collaborative SaaS tech professional with 10+ years of experience in innovative approach to understanding customer experiences and ensure customer success based on leveraging data, insights and analytics. A self-starter who can manage multiple projects, creates a team-driven environment and strives to grow, develop and brand new & existing products and services. Additionally have 5 years of experience in high-level sales. Have an elevated drive and passion to reach business goals by applying strategic planning, market research, optimization, problem - solving and collaborative skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Global Partner Delivery Manager
Adventus.io
08.2021 - Current
- Increased global partner acquisition to 2 times within 3 months of joining
- Ensure seamless execution and excellent support to partners throughout there lifecycle.
- Support the establishment of deeper strategic partnerships and advocacy for clients.
- Introduced Partner Segmentation which helped agents prioritize their resources and focus their attention on the higher performing channel partners.
- Lead the team in the end to end onboarding, planning and implementation of new partners hitting all the milestones.
- Within days, picked up the day-to-day priorities in planning a successful campaign for key partners rolling out every marketing activity on schedule.
- Actioned specific measures to pick up renewal lagging 3 months wait period prior to my first six months of taking over.
- In charge of creating the Tableau matrix with the team of analysts in order to increase sales.
- Assist the institution with the tableau demo to help them understand product performance as well as market information with possible components of success matrix.
- Work regularly with a broad range of colleagues including Partnership Managers, Admissions, Product Development and Recruiter Relationship Management ensuring the goals of the organization are achieved.
- Ensure processing time is maintained by the admissions team and maintain a balance between submission dates and the decision received.
- Ensure100% target is met for each partner institution in collaboration with the platform, admissions, sales, placement and quality control team.
- Work closely with the visa team to ensure quality and genuine filings.
- Resolving both internal and external escalation within 24 working hours.
Regional Manager
S P Jain School of Global Management
12.2016 - 08.2021
- Increased market penetration by 200% within a year of joining.
- Appointed x no of international and local agents establishing the brand to a larger audience while implementing market awareness through in-person meeting and use of social media.
- Delivered presentations to 110 key schools and 375 colleges of South Asia ensuring 2x performance from them.
- In a span of six months additional responsibility was assigned in terms of increased territories.
- Hosted Conclaves for Principals' and Agents across India each year with resounding success every time.
- Have been a pioneer at 100% visa success rate for students across Singapore,Dubai and Australia.
- Developed a strong network across 250+ agents in South Asia, 350+ ICSE and CBSE schools and 75+ IB schools. Have organized several successful online and offline education fairs.
- Worked closely with the government bodies, city clubs and media houses for promotion and brand building.
- Built relationships with Key Corporate Heads, CXO's and Business Heads to develop and promote our need based, practical and solutions-oriented programs.
- Associated with administrative duties, including departmental reports, budget planning, data management, CRM update and management of sales, marketing and promotional events which supports the organizational objectives
Academic Counselor
SRM University
04.2014 - 12.2016
Public Relationship Manager
Vidyapati Education Services Pvt Ltd
01.2012 - 05.2014
Management Trainee
Federation of Universities
05.2010 - 05.2011
Education
MBA - Business Administration And Management
Institute of Chartered Financial Analysts of India
04.2007 - 04.2009
Bachelor of Science -
University of Calcutta
05.2002 - 08.2005
Skills
Partnership Support
Software
RESCO and ZOHO for Data Management
SALES FORCE for Account Management
ASANA for Project Management
SLACK for Internal Communications
MIXMAX for Email Communications
DATA STUDIO for Market Research and Analysis
TABLEAU for Data Analytics
Google Workspace
Timeline
Global Partner Delivery Manager
Adventus.io
08.2021 - Current
Regional Manager
S P Jain School of Global Management
12.2016 - 08.2021
Academic Counselor
SRM University
04.2014 - 12.2016
Public Relationship Manager
Vidyapati Education Services Pvt Ltd
01.2012 - 05.2014
Management Trainee
Federation of Universities
05.2010 - 05.2011
MBA - Business Administration And Management
Institute of Chartered Financial Analysts of India
04.2007 - 04.2009
Bachelor of Science -
University of Calcutta
05.2002 - 08.2005
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