Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
BusinessAnalyst
Roopa Shree

Roopa Shree

Business Analyst
Bangalore

Summary

Highly skilled professional with a proven ability to execute projects that align with business goals and priorities with 11+ years of experience leading people, scheduling tasks, auditing, problem solving frameworks, Payroll compensation, financial accounting, Global partner marketing management, Networking and Customer service with a strong focus on detail and process improvement with consistency along with flexibility in work schedule, often outside of regular business hours to meet the team deadliness and deliver results.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Business Operations Analyst

Dell EMC
07.2021 - 03.2025
  • Created and managed global marketing campaigns across tools like Ansira, CRM, and multiple channels
  • Set schedules and meetings for regular Internal process audits, quality assurance reviews, and ROI analysis using Power BI
  • Documentations, set cadences, identify gaps and resolved complex escalations utilizing strong problem solving and communications skills with multiple stakeholders
  • Delivering data analysis results to the leadership team, addressing feedback and concerns, collaborating to identify actionable insights and strategic opportunities
  • Collaborated with cross-functional teams to drive process improvements, control enhancements and stakeholder reporting
  • Managed and Consistently delivered Strategic priority on key initiatives

Payroll Customer Service Specialist

Dell EMC
08.2021 - 06.2021
  • Answering payroll related queries regarding benefits and taxes
  • Collaborated with cross-functional teams to investigate and resolve payroll discrepancies
  • Led the India HR Payroll Social Club and participated in the Multiskilled Workforce Program (MWP) for career development
  • Maintained payroll records ensuring accurate and up to date employee data, compensation, pay rates and benefits information
  • Managed Trainings and educational materials

Senior Program Coordinator

Adecco India Private Limited
08.2018 - 06.2021
  • Provided exceptional service delivery and support via chat and phone, ensuring timely resolution of customer inquiries and concerns
  • Successfully managed contingent workforce contracts, ensuring compliance with organizational policies and procedures
  • Offered HR support and addressed employee grievances related to payroll, fostering a positive and supportive work environment

Senior Associate

Accenture
06.2015 - 08.2017
  • Provided payroll support for Southeast Asia regions, ensuring timely and accurate payroll processing
  • Assisted in compensation planning, developing competitive and equitable compensation packages
  • Validated and addressed payroll grievances, resolving issues promptly and fairly
  • Handled First Notice of Fault (FNF) and ensured accurate employee data management
  • Managed compensation packages for new hires, ensuring seamless onboarding and accurate compensation setup

Accounts Receivable Associate

Dell International Services Pvt. Ltd
02.2013 - 05.2015
  • Coordinated with customers, partners, and banks to manage lease and contractual agreements, ensuring timely renewals and compliance
  • Ensured quality transactions, maintaining accuracy and attention to detail in all contractual agreements
  • Fostered strong relationships with stakeholders, including customers, partners, and banks, through effective communication and timely issue resolution

Education

Bachelor of Commerce -

Kristu Jayanthi College
06.2008 - 04.2011

Skills

Multitasking Skills

Hobbies

Passionate Bike rider
Fitness
Solo Traveller

Timeline

Payroll Customer Service Specialist

Dell EMC
08.2021 - 06.2021

Business Operations Analyst

Dell EMC
07.2021 - 03.2025

Senior Program Coordinator

Adecco India Private Limited
08.2018 - 06.2021

Senior Associate

Accenture
06.2015 - 08.2017

Accounts Receivable Associate

Dell International Services Pvt. Ltd
02.2013 - 05.2015

Bachelor of Commerce -

Kristu Jayanthi College
06.2008 - 04.2011
Roopa ShreeBusiness Analyst