Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Organizational Projects
Timeline
Generic

Roopa V

Bangalore

Summary

Operations professional with expertise in financial transactions and account reconciliation at Jana Small Finance Bank. Skilled in enhancing customer service and building client relationships, consistently achieving monthly targets while ensuring regulatory compliance. Proficient in transaction processing and report generation, with a strong focus on cross-selling strategies.

Overview

7
7
years of professional experience

Work History

Operations Assistant cum Cashier (OAC)

Jana Small Finance Bank pvt ltd
04.2024 - Current
  • Process, verify, and post a variety of financial transactions including deposits, withdrawals, fund transfers, and loan disbursements.
  • Ensure all transactions comply with legal regulations and bank policies.
  • Work closely with various in-house departments and clients for transaction processing.
  • Monitor daily operations to ensure a free flow process, and also supervise the operational department.
  • Identify discrepancies and reconcile accounts.

Junior Assistant

Manappuram Finance pvt ltd
Bangalore
07.2018 - 04.2020
  • Completing monthly targets across the liability products & doing the Finance operations as per the organization process, doing the teller role effectively.
  • Doing the customer requests within the TAT and providing the good customer service and maintaining the good relationship with the customer.

Education

Master of Arts - Business and Economics

Lorven College
Bangalore
03.2017

Bachelor of Arts -

Dr.S Gopal Raju First grade college
Bangalore
03.2013

PRE-UNIVERSITY PUC -

GOVT ASB COMP PU COLLEGE ANEKAL
Anekal
01.2010

SSLC -

ASB GOVT JUNIOR COLLEGE ANEKAL
Anekal
01.2008

Skills

  • Financial operations
  • Account reconciliation
  • Customer service
  • Transaction processing
  • Data entry
  • Cross-selling strategies
  • Client support
  • Report generation
  • Interpersonal communication

Hobbies and Interests

  • Watching movies
  • Music Shows

Languages

  • English, Manageable Professional Proficiency
  • Hindi, Read and write
  • Kannada, Fluent Read and write speaking
  • Telugu, Fluent Read and write speaking
  • Tamil, Speaking and understanding

Organizational Projects

My Service Delivery, Branch Executive, Attend branch visit customers and take care of Gold pledging, KYC, Valuation of gold, Distribute of amount

Timeline

Operations Assistant cum Cashier (OAC)

Jana Small Finance Bank pvt ltd
04.2024 - Current

Junior Assistant

Manappuram Finance pvt ltd
07.2018 - 04.2020

Master of Arts - Business and Economics

Lorven College

Bachelor of Arts -

Dr.S Gopal Raju First grade college

PRE-UNIVERSITY PUC -

GOVT ASB COMP PU COLLEGE ANEKAL

SSLC -

ASB GOVT JUNIOR COLLEGE ANEKAL

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Roopa V