Rose Mary
Imphal
Summary
Dynamic Recruitment Executive with a proven track record at Xpress Health, adept at sourcing and screening over 200 candidates. Demonstrates exceptional communication and time management skills, streamlining recruitment processes to reduce time-to-fill vacancies. Committed to enhancing client satisfaction through effective candidate placement and relationship management.
Overview
7
7
years of professional experience
Work History
Recruitment Executive
Xpress Health
04.2024 - Current
- Sourced and screened over 200 candidates, conducting interviews for various healthcare roles to ensure the best fit for clients.
- Streamlined the recruitment process from job posting to final hiring, reducing time-to-fill vacancies.
- Managed databases and tracked applicant progress, ensuring compliance with recruitment policies and industry standards.
Guest Relation Executive
Suha the Beach Cafe
Goa
10.2023 - 02.2024
- Greeted and assisted guests, ensuring a seamless dining experience.
- Managed reservations, special requests, and complaints to enhance customer satisfaction.
- Worked closely with the kitchen and service teams to improve service efficiency.
- Maintained guest records to personalize experiences and encourage repeat visits.
- Handled front desk operations, including guest check-ins, inquiries, and billing.
- Assisted in administrative tasks such as maintaining booking records and daily reports.
- Provided personalized recommendations to enhance guest experiences.
- Ensured smooth coordination between guests and other departments.
Front Desk Executive
La Vie En Rose
Goa
01.2022 - 08.2023
- Handled front desk operations, including guest check-ins, inquiries, and billing.
- Assisted in administrative tasks, such as maintaining booking records and daily reports.
- Provided personalized recommendations to enhance guest experiences.
- Ensured smooth coordination between guests and other departments.
Guest Relations Executive
Glam and Grill
Goa
03.2021 - 12.2022
- Managed guest relations by handling reservations, VIP services, and special events.
- Resolved guest concerns promptly, maintaining high customer satisfaction.
- Assisted in promotional events and customer engagement activities.
- Monitored feedback to improve service quality and operational efficiency.
Receptionist
La Tranquil Salon and Spa
Bangalore
02.2018 - 02.2020
- Scheduled and managed appointments, optimizing service efficiency.
- Handled customer inquiries and guided clients on available services.
- Processed payments and maintained accurate financial records.
- Ensured a welcoming and organized reception area to enhance customer experience.
Education
Bachelor of Arts (Honors) - English
MB College
Imphal01.2018
Higher Secondary Certificate -
St. Xavier Hr. Secondary School
Nagaland01.2015
Skills
- Adaptability
- Customer service
- Conflict resolution
- Punctuality
- Trustworthiness
- Time Management
- Communication
Languages
- English
- Hindi
Timeline
Recruitment Executive
Xpress Health
04.2024 - Current
Guest Relation Executive
Suha the Beach Cafe
10.2023 - 02.2024
Front Desk Executive
La Vie En Rose
01.2022 - 08.2023
Guest Relations Executive
Glam and Grill
03.2021 - 12.2022
Receptionist
La Tranquil Salon and Spa
02.2018 - 02.2020
Bachelor of Arts (Honors) - English
MB College
Higher Secondary Certificate -
St. Xavier Hr. Secondary School
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