Summary
Overview
Work History
Education
Skills
Accomplishments
Duties and Responsibilities
Timeline
Generic
ROSHAN KUMAR UPADHYAY

ROSHAN KUMAR UPADHYAY

Assistant Housekeeping Manager
Gaya,BR

Summary

Looking forward to obtaining a challenging career in management allowing utilization of technical team building. And communication skills. Also, goal oriented and consistently seeking opportunities for growth and Increasing knowledge.

Overview

8
8
years of professional experience

Work History

Assistant Housekeeping Manager

Storii by ITC Hotels Castle Kanota Jaipur
08.2025 - Current
  • Oversaw daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
  • Trained and mentored housekeeping staff to enhance performance and operational efficiency.
  • Developed and implemented cleaning protocols to maintain safety and hygiene standards.
  • Coordinated inventory management for housekeeping supplies, optimizing resource allocation.
  • Conducted regular inspections of guest rooms and public areas to uphold brand standards.
  • Collaborated with other departments to ensure seamless hotel operations and guest experience.
  • Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
  • Reduced employee turnover rate through effective recruitment, interviewing, and onboarding processes for new hires.
  • Managed budgets effectively while maintaining appropriate staffing levels to meet fluctuating occupancy demands.
  • Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.

Assistant Housekeeping Manager (HOD)

Ramee The Srinivas Palace, Bhuj
03.2024 - 03.2025
  • Pre-opening
  • Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
  • Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
  • Managed budgets effectively while maintaining appropriate staffing levels to meet fluctuating occupancy demands.
  • Implemented safety protocols to ensure a safe working environment for both staff and guests.
  • Reduced employee turnover rate through effective recruitment, interviewing, and onboarding processes for new hires.
  • Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.

Housekeeping Executive

Essentia Luxury Hotel
09.2023 - 03.2024
  • Date

Housekeeping Executive

Aparna 17 degree North the Connoisseur Club
05.2023 - 09.2023

Housekeeping Executive

Courtyard by Marriott
02.2022 - 11.2022
  • Room Inventory 133

Housekeeping Supervisor

The Park
08.2021 - 02.2022
  • Pre-Opening Property

Housekeeping Host

Andaz Delhi - A Concept by Hyatt
11.2019 - 10.2020
  • Room Inventory 500

H. O .T

Fairmont Jaipur
01.2016 - 10.2020
  • Room Inventory 245

Industrial Trainee in All Major Department

The chancery Pavilion
11.2014 - 04.2015
  • Conducted inventory checks for room 222

Education

Bachelor - Hotel Management

IHM Hajipur
Hajipur, India

Class 12th CBSE Board - undefined

Kendriya Vidyalaya
Gaya

Skills

Housekeeping Operations

Housekeeping management systems

Guest management software

Quality assurance checks

Property management

Cloud-based solutions

Team performance management

Multitasking Abilities

Problem-solving

Attention to detail

Empathetic team leader

Team leadership

Leadership skills

Leadership development

Supplier coordination

Performance evaluation

Problem-solving abilities

Accomplishments

  • Participated in “AVAHAN” and awarded as well.
  • Participated in Food Fair organized by College.
  • Awarded as the Executive of the month two times.

Duties and Responsibilities

  • Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and House Attendants.
  • Collaborate with the Maintenance department with any room and property deficiencies.
  • Maintain close working relationship with other departments especially Front Office, Food & Beverage and Spa.
  • Inspect rooms and provide ongoing feedback to the team
  • Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
  • Ensure the correct handling of lost guest property in accordance whit Hotel procedures.
  • Maintaining inventory of cleaning supplies, equipment, and other materials
  • Maintaining a safe working environment for all employees by enforcing company policies and procedures
  • Coordinating with other departments to ensure that rooms are ready for guests upon check-in
  • Scheduling and arranging for cleaning services as needed, such as carpet cleaning or extermination services
  • Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet established cleanliness and quality standards
  • Schedule and assign work to subordinates, taking into account special requests and workload fluctuations
  • Strong communication skills.
  • Detail oriented with the ability to work well under pressure.

Timeline

Assistant Housekeeping Manager

Storii by ITC Hotels Castle Kanota Jaipur
08.2025 - Current

Assistant Housekeeping Manager (HOD)

Ramee The Srinivas Palace, Bhuj
03.2024 - 03.2025

Housekeeping Executive

Essentia Luxury Hotel
09.2023 - 03.2024

Housekeeping Executive

Aparna 17 degree North the Connoisseur Club
05.2023 - 09.2023

Housekeeping Executive

Courtyard by Marriott
02.2022 - 11.2022

Housekeeping Supervisor

The Park
08.2021 - 02.2022

Housekeeping Host

Andaz Delhi - A Concept by Hyatt
11.2019 - 10.2020

H. O .T

Fairmont Jaipur
01.2016 - 10.2020

Industrial Trainee in All Major Department

The chancery Pavilion
11.2014 - 04.2015

Class 12th CBSE Board - undefined

Kendriya Vidyalaya

Bachelor - Hotel Management

IHM Hajipur
ROSHAN KUMAR UPADHYAYAssistant Housekeeping Manager