Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ROSHITH PARAKKAL

ROSHITH PARAKKAL

Kozhikode

Summary

General Manager with extensive leadership experience in managing diverse teams and driving strategic initiatives. Expertise in enhancing operational efficiencies and achieving significant revenue growth in dynamic environments. Recognized for fostering customer satisfaction and cultivating strong team cultures that promote innovation. Proven track record in business development and effective strategic planning.

Overview

14
14
years of professional experience

Work History

General Manager Operation and Project

11thzense Foods Pvt Ltd
Kochi
03.2023 - Current
  • Designed sales and service strategies to improve revenue and retention.
  • Opened 14 new restaurants during preceding two years, contributing to 30% increase in year-over-year turnover for 2023-24
  • Expanded business operations in Region, elevating revenue from 10 to 22 Crores during period from 2023 to 2025
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Investor relations management and monthly meetings with profit and loss statements.

Operations Manager

The Grillax Pvt Ltd
Kozhikode
05.2021 - 02.2023
  • Reshape loss-making outlets via enhancement of food and overhead expenditures, realignment of manpower resources, and deployment of strategic marketing efforts.
  • Established and launched three largest outlets, driving overall revenue growth by 40%
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.

Restaurant General Manager

Taco Bell
Bangalore
05.2019 - 04.2021
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Monitored daily operations to ensure adherence to established policies and procedures.
  • Provided direction, guidance and motivation to team members.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.

Restaurant General Manager

Yum Restaurants International-KFC
Mangalore And Manipal
03.2016 - 04.2019
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed busy and highly popular restaurant with professional, well-trained staff.
  • Recruited, trained and supervised staff members.
  • Ensured compliance with health, safety and sanitation standards.
  • Analyzed sales figures and trends to develop sales strategies that maximize profits.

Head Bartender

Rotana Group of Hotels
Dubai
10.2013 - 01.2016
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Guest Service Associate

Hilton Worldwide Hotels
Ras Al Khaimah, UAE
04.2011 - 09.2013

Greeted guests warmly, ensuring a positive first impression.
Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Developed strong relationships with repeat customers through positive interactions.
Upheld company policies and procedures while ensuring compliance with safety regulations.

Education

Bachelor of Science - Bachelor Of Hotel Management

Don Bosco
Kochi
03-2010

Skills

  • Sales strategy
  • Project management
  • Financial analysis
  • Market research
  • Cost control
  • Customer service
  • Team building
  • Stakeholder engagement
  • Multi-unit operation management

Certification

Serve Safe International Food Safety Certificate holder

FOSTAC Covid -19 Guidlines Program by NSF

FOSTAC Certificate Holder

Timeline

General Manager Operation and Project

11thzense Foods Pvt Ltd
03.2023 - Current

Operations Manager

The Grillax Pvt Ltd
05.2021 - 02.2023

Restaurant General Manager

Taco Bell
05.2019 - 04.2021

Restaurant General Manager

Yum Restaurants International-KFC
03.2016 - 04.2019

Head Bartender

Rotana Group of Hotels
10.2013 - 01.2016

Guest Service Associate

Hilton Worldwide Hotels
04.2011 - 09.2013

Bachelor of Science - Bachelor Of Hotel Management

Don Bosco
ROSHITH PARAKKAL