ROSHNI CHUGH
Bengaluru
Summary
Senior executive assistant with 15 years of experience supporting C-suite executives in global organizations, including Amazon. Proven expertise in executive calendar management, board meeting coordination, and confidential communications. Expanded role to include talent acquisition and workforce planning during organizational transitions while maintaining primary support for executive leadership. Demonstrated ability to thrive in fast-paced environments, providing high-quality administrative assistance and managing sensitive information effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant to CEO & MD
Clicktech Retail Pvt. Ltd.
Bengaluru
06.2023 - Current
- Provide high-trust C-suite support to the CEO & MD, managing Office of the CEO operations and complex calendar governance across business, investor, and leadership priorities.
- Lead strategic calendar management, resolving high-conflict scheduling demands through executive-level prioritization.
- Coordinate board meetings, leadership reviews, OP planning sessions, and town halls with structured agenda management and action tracking.
- Prepare executive communications, briefing notes, board decks, and strategic presentations for internal and external stakeholders.
- Manage domestic and international travel, end-to-end itinerary planning, and executive expense governance (Concur).
- Serve as central liaison between the CEO's office and cross-functional leadership teams, ensuring execution alignment and confidentiality across sensitive initiatives.
- Partnered with 20+ hiring managers to close 80+ critical roles, improving CV-to-offer conversion by 20% and maintaining ~85% offer-to-join ratio.
- Reduced time-to-fill by 25% through structured interview governance, panel alignment, and workforce planning coordination for 300+ headcount.
- Amazon JV
Executive Assistant to CEO
EBO Mart Pvt. Ltd.
Bengaluru
12.2021 - 06.2023
- Managed end-to-end Office of the CEO operations, ensuring smooth executive workflow and priority alignment across business functions.
- Directed complex calendar management, resolving competing stakeholder demands and aligning meetings with strategic priorities.
- Coordinated leadership reviews, investor discussions, and internal governance meetings with structured agenda planning and follow-up tracking.
- Prepared executive correspondence, presentations, briefing notes, and confidential business documentation.
- Acted as primary liaison between the CEO's office and cross-functional teams to ensure communication clarity and execution discipline.
- Managed domestic and international travel coordination, expense oversight, and real-time schedule adjustments.
- Maintained strict confidentiality across financial discussions and sensitive organisational matters.
- Supported planning and execution of leadership offsites and company-wide strategic meetings.
- Supported rapid expansion from 35 to 180 employees during a high-growth phase.
- Built structured hiring workflows and onboarding governance.
- Partnered with external hiring agencies to strengthen talent pipelines.
- IBO
Senior Executive Assistant to Director
Amazon India
Bengaluru
07.2017 - 11.2021
- Provided C-Suite executive support within a 100+ member retail business unit.
- Directed executive calendar management across cross-functional stakeholders, and high-priority business reviews.
- Provided executive office administration and strategic planning support to VP-level leadership within high-scale retail operations.
- Coordinated board-level meetings, leadership reviews (WBR), and strategic planning sessions.
- Prepared executive communications, briefing notes, and strategic presentation decks.
- Oversaw domestic and international travel coordination, and expense management (Concur).
- Acted as an escalation liaison across product, category, and operations teams to ensure issue resolution.
- Supported strategic business cadence through structured documentation and follow-through tracking.
- Co-managed Brand Registry program for Apparel and Shoes, partnering with category and compliance teams to strengthen brand protection and listing governance.
- Contributed to data quality improvement initiatives within Jewelry GL to enhance reporting accuracy and business visibility.
- Facilitated customer feedback sessions for the Plus Size Store to support business insights and leadership review discussions.
- Worked closely with partners and retailers to improve precious jewelry selection.
- Drove seller growth & success, optimize search by product listings.
Executive Assistant to the Chairman
Hinduja Group Pvt Ltd
Coordinated schedules for staff teams and executives to enhance operational efficiency.
Managed expenses to ensure alignment with company budget requirements.
Addressed high-priority issues with professional administrative discretion.
Arranged logistics for meetings and events, updating senior management calendars.
01.2015 - 01.2017
- Coordinated schedules for staff teams and executives to enhance operational efficiency.
- Managed expenses to ensure alignment with company budget requirements.
- Addressed high-priority issues with professional administrative discretion.
- Arranged logistics for meetings and events, updating senior management calendars.
Executive Assistant to MD
Booker India Pvt Ltd
Coordinated meeting and work schedules for staff teams and executives to enhance productivity.
Entered customer information in database system, tracking interactions to drive sales opportunities.
Addressed high-priority issues with professional administrative discretion, ensuring efficient resolutions.
Organized logistics for meetings and events, updating senior management calendars promptly.
Arranged travel and hotel reservations for meetings, conferences, and seminars effectively.
Managed expenses diligently to align with company budget requirements.
01.2011 - 01.2014
- Coordinated meeting and work schedules for staff teams and executives to enhance productivity.
- Entered customer information in database system, tracking interactions to drive sales opportunities.
- Addressed high-priority issues with professional administrative discretion, ensuring efficient resolutions.
- Organized logistics for meetings and events, updating senior management calendars promptly.
- Arranged travel and hotel reservations for meetings, conferences, and seminars effectively.
- Managed expenses diligently to align with company budget requirements.
Education
MBA - HR Management
Welingkar Institute of Management & Research
Mumbai01.2013
Skills
- Microsoft Office and Google Workspace
- Outlook and Excel
- Travel and expense management
- Executive support and correspondence
- C-suite partnership and operations
- Board and investor meeting coordination
- Confidential communications management
- Documentation and action tracking
Certification
- The Business Intelligence Analyst, Udemy
- Executive Assistant Masterclass, Udemy
- Time Management & Productivity Systems, Udemy
- Project Management Certification, Skillogic Solutions
- HR Business Partner Certification, Udemy
Timeline
Senior Executive Assistant to CEO & MD
Clicktech Retail Pvt. Ltd.
06.2023 - Current
Executive Assistant to CEO
EBO Mart Pvt. Ltd.
12.2021 - 06.2023
Senior Executive Assistant to Director
Amazon India
07.2017 - 11.2021
Executive Assistant to the Chairman
Hinduja Group Pvt Ltd
01.2015 - 01.2017
Executive Assistant to MD
Booker India Pvt Ltd
01.2011 - 01.2014
MBA - HR Management
Welingkar Institute of Management & Research