ROSHNI CHUGH
Bengaluru
Summary
Senior Executive Assistant with 17 years of experience providing C-Suite executive support and managing Office of the CEO operations across global organizations, diversified conglomerates, and high-growth startups including Amazon. Expertise in executive calendar management, board meeting coordination, confidential executive communications, travel coordination, and stakeholder alignment. Expanded scope into talent acquisition and workforce planning during organizational transition while maintaining primary responsibility for executive leadership support. Experienced in providing administrative management and executive office administration support within fast-paced, matrixed organizations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Executive Assistant to CEO & MD
Clicktech Retail Pvt. Ltd.
Bengaluru
06.2023 - Current
- Provide high-trust C-suite support to the CEO & MD, managing Office of the CEO operations and complex calendar governance across business, investor, and leadership priorities.
- Lead strategic calendar management, resolving high-conflict scheduling demands through executive-level prioritization.
- Coordinate board meetings, leadership reviews, OP planning sessions, and town halls with structured agenda management and action tracking.
- Prepare executive communications, briefing notes, board decks, and strategic presentations for internal and external stakeholders.
- Manage domestic and international travel, end-to-end itinerary planning, and executive expense governance (Concur).
- Serve as central liaison between the CEO's office and cross-functional leadership teams, ensuring execution alignment and confidentiality across sensitive initiatives.
- Partnered with 20+ hiring managers to close 80+ critical roles, improving CV-to-offer conversion by 20% and maintaining ~85% offer-to-join ratio.
- Reduced time-to-fill by 25% through structured interview governance, panel alignment, and workforce planning coordination for 300+ headcount.
- Amazon JV
Executive Assistant to CEO
EBO Mart Pvt. Ltd.
Bengaluru
12.2021 - 06.2023
- Managed end-to-end Office of the CEO operations, ensuring smooth executive workflow and priority alignment across business functions.
- Directed complex calendar management, resolving competing stakeholder demands and aligning meetings with strategic priorities.
- Coordinated leadership reviews, investor discussions, and internal governance meetings with structured agenda planning and follow-up tracking.
- Prepared executive correspondence, presentations, briefing notes, and confidential business documentation.
- Acted as primary liaison between the CEO's office and cross-functional teams to ensure communication clarity and execution discipline.
- Managed domestic and international travel coordination, expense oversight, and real-time schedule adjustments.
- Maintained strict confidentiality across financial discussions and sensitive organisational matters.
- Supported planning and execution of leadership offsites and company-wide strategic meetings.
- Supported rapid expansion from 35 to 180 employees during a high-growth phase.
- Built structured hiring workflows and onboarding governance.
- Partnered with external hiring agencies to strengthen talent pipelines.
- IBO
Senior Executive Assistant to Director
Amazon India
Bengaluru
07.2017 - 11.2021
- Provided C-Suite executive support within a 100+ member retail business unit.
- Directed executive calendar management across cross-functional stakeholders, and high-priority business reviews.
- Provided executive office administration and strategic planning support to VP-level leadership within high-scale retail operations.
- Coordinated board-level meetings, leadership reviews (WBR), and strategic planning sessions.
- Prepared executive communications, briefing notes, and strategic presentation decks.
- Oversaw domestic and international travel coordination, and expense management (Concur).
- Acted as an escalation liaison across product, category, and operations teams to ensure issue resolution.
- Supported strategic business cadence through structured documentation and follow-through tracking.
- Co-managed Brand Registry program for Apparel and Shoes, partnering with category and compliance teams to strengthen brand protection and listing governance.
- Contributed to data quality improvement initiatives within Jewelry GL to enhance reporting accuracy and business visibility.
- Facilitated customer feedback sessions for the Plus Size Store to support business insights and leadership review discussions.
- Worked closely with partners and retailers to improve precious jewelry selection.
- Drove seller growth & success, optimize search by product listings.
Executive Assistant to the Chairman
Hinduja Group Pvt Ltd
01.2015 - 01.2017
Executive Assistant to MD
Booker India Pvt Ltd
01.2011 - 01.2014
Education
MBA - HR Management
Welingkar Institute of Management & Research
01.2013
Skills
- MICROSOFT OFFICE
- GOOGLE WORKSPACE
- OUTLOOK
- EXCEL
- CONCUR
- ASANA
- H RMS
- Executive Support
- C-Suite Partnership
- Office of the CEO Operations
- Executive Calendar Management
- Travel Coordination
- Expense Management
- Reimbursements
- Board Meeting Coordination
- Investor Meeting Coordination
- Confidential Executive Communications
- Executive Correspondence
- Documentation Management
- Stakeholder Management
- Meeting Coordination
- Action Tracking
- Strategic Planning Support
- Vendor Management
- Workforce Planning Support
- Hiring Coordination
- Talent Analytics Tools
Certification
- The Business Intelligence Analyst, Udemy
- Executive Assistant Masterclass, Udemy
- Time Management & Productivity Systems, Udemy
- Project Management Certification, Skillogic Solutions
- HR Business Partner Certification, Udemy
Personal Information
Title: Senior Executive Assistant
Timeline
Senior Executive Assistant to CEO & MD
Clicktech Retail Pvt. Ltd.
06.2023 - Current
Executive Assistant to CEO
EBO Mart Pvt. Ltd.
12.2021 - 06.2023
Senior Executive Assistant to Director
Amazon India
07.2017 - 11.2021
Executive Assistant to the Chairman
Hinduja Group Pvt Ltd
01.2015 - 01.2017
Executive Assistant to MD
Booker India Pvt Ltd
01.2011 - 01.2014
MBA - HR Management
Welingkar Institute of Management & Research