Dynamic General Manager with a proven track record at GX GROUP PVT LTD, excelling in strategic planning and sales growth across Asia. Expert in telecom networking and customer relationship management, I successfully expanded market share and fostered strong partnerships, driving exceptional business results, and high customer satisfaction.
Overview
15
15
years of professional experience
Work History
General Manager – Asia
GX GROUP PVT LTD
01.2016 - Current
Company Overview: GX Group is the leading European manufacturer of FTTH solutions, with a worldwide presence. GX manufactures innovative FTTH solutions, such as GPON products, with a strong focus on local customer support. Founded in 2002 in the Netherlands, GX has built a market position in over 17 markets, and provides fiber broadband solutions to global customers. In India, GX established its setup in 2013 under the name GX India Private Limited.
Developed and executed strategic plans to drive business growth and achieve sales targets across Asia, including GCC countries, Indonesia, Sri Lanka, and South India.
Delivering over USD 3M+ in recurring revenue every year.
Identified and targeted key customers, such as ISPs, telecom operators, and infrastructure developers, to expand the customer base and increase market share.
Oversaw the complete sales cycle from lead generation to contract negotiation, ensuring timely and successful deal closures.
Built and maintained strong C-level relationships with strategic partners in each territory.
Collaborated with the R&D team to stay aligned with product development, and provided feedback for enhancements.
Analyzed market trends, competitor activities, and customer feedback to uncover business opportunities.
Delivered exceptional customer support and post-sales service, maintaining high customer satisfaction.
Led and mentored a high-performing, multicultural sales team, ensuring alignment with company goals.
Worked with cross-functional teams—marketing, operations, and finance—for strategic alignment and smooth project execution.
Reported regularly to senior management on performance, trends, and regional business opportunities.
Sales Manager
OPTILINK NETWORKS PVT LTD
01.2014 - 01.2016
Company Overview: OptOptLink is a leading provider of GPON and L2 switching products in the telecommunications industry. With a focus on distribution, OPTILINK specializes in delivering high-quality networking solutions to our valued customers. Optilink's mission is to provide reliable and innovative products that meet the evolving needs of the market.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Develop and execute sales strategies to achieve revenue targets, and increase market penetration.
Build strong relationships with key dealers, understanding their business requirements, and providing personalized support and guidance.
Conduct regular training sessions for dealers to educate them on OptLink's product features, benefits, and competitive advantages.
Track market trends, competitor activities, and customer feedback to identify opportunities for product improvement and market expansion.
Provide feedback to the management team regarding dealer performance, market dynamics, and customer requirements to inform strategic decision-making.
Monitor and analyze sales data, generate reports, and provide insights on sales performance and market trends.
Stay up-to-date with industry developments, product advancements, and emerging technologies related to GPON and Networking Products.
Coordinated product launches and promotional events to boost brand visibility.
Planning Engineer
LARSEN & TOUBRO LTD
01.2011 - 01.2012
Company Overview: L&T has a strong presence in the oil and gas sector and has undertaken projects for Oil and Natural Gas Corporation (ONGC), India's largest exploration and production company. These projects involve the construction of oil and gas infrastructure, pipelines, refineries, and offshore facilities.
Played a crucial role as a Network Planning Engineer for the ONGC project, focusing on the fiber domain.
Collaborated with cross-functional teams to plan and design fiber network solutions to meet project requirements.
Conducted network feasibility studies, analyzed technical specifications, and ensured compliance with industry standards.
Prepared detailed network plans, including fiber optic routes, connectivity, and capacity requirements.
Worked closely with clients and stakeholders to gather project specifications, address technical queries, and provide expert guidance on fiber network deployment.
Conducted site surveys, assessed physical infrastructure, and identified optimal fiber routing options.
Collaborated with vendors and suppliers to source high-quality fiber optic materials and equipment.
Prepared project documentation, including network design diagrams, technical specifications, and bills of quantities.
Supported project execution by providing technical assistance, resolving network-related issues, and conducting regular quality checks.
Ensured adherence to project timelines, budgets, and quality standards.
Developed project timelines and schedules for engineering initiatives.
Education
Masters in Technology - Telecommunication and Networking
Bachelor of Engineering - Electronics & Communication
Skills
Sales and business development
Strategic planning
Sales strategy development
Customer relationship management
Team leadership
Operations management
Relationship building
Distribution management
Revenue growth
Proficient in technical-CCNA,CCNP SWITCHING
Personal Information
Title: General Manager – Asia
Languages
English
Malayalam
Tamil
Hindi
Timeline
General Manager – Asia
GX GROUP PVT LTD
01.2016 - Current
Sales Manager
OPTILINK NETWORKS PVT LTD
01.2014 - 01.2016
Planning Engineer
LARSEN & TOUBRO LTD
01.2011 - 01.2012
Masters in Technology - Telecommunication and Networking
Bachelor of Engineering - Electronics & Communication
Insights Analytics Manager, Advanced Analytics at Commonwealth Bank of AustraliaInsights Analytics Manager, Advanced Analytics at Commonwealth Bank of Australia
Lead SERVICE ANALYST - RESILIENCY MANAGER at Societe Generale Global Solutions Center Pvt Ltd, Bangalore | Bangalore, INDIALead SERVICE ANALYST - RESILIENCY MANAGER at Societe Generale Global Solutions Center Pvt Ltd, Bangalore | Bangalore, INDIA