Royce Linstromberg

Was initially hired in to fulfill an Inventory Control position in the fabrication department. Became adept at my position very quickly and was moved into a Saw Operator position after about 3 months. Currently fulfilling the Saw Operator role and was told by my supervisor during my review that I exceed at an overwhelming amount of the expectations of my job.

• Uses consultative sales techniques to understand customer needs and recommend relevant products and services.
• Stays knowledgeable on innovations and technological advancements through continuous training.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Responds to telephone and in-person requests for information.
• Maximizes customer retention by resolving issues quickly.
• Maintains sense of urgency in answering customer questions and requests through email or voice messaging.
• Implements up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Follows up with existing customers to provide additional support and address concerns.
• Provides sales and customer service assistance to walk-in traffic
• Informs customers of promotions to increase sales productivity and volume.
• Develops, maintains and utilizes diverse client base.
• Builds relationships with customers and community to promote long term business growth.
• Develops and maintains strong working relationships with professionals within assigned territory.
• Negotiates prices, terms of sales and service agreements.
• Collaborates with managers to provide customer feedback and recommend operational changes to meet emerging trends.

• Kept detailed mileage and fuel reports to track overall fuel costs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Delivered packages to customer doorsteps and business offices.
• Operated vehicle safely in highly congested areas with no traffic violations.