Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Timeline
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REENA ROY

REENA ROY

Karnal

Summary

A competent professional, with 14 years of experience with a strong record of contributions in driving operational excellence in global environment; provided high-level designs across the Digital, Cloud and Technology domain AWS Certified Solution Architect, with extensive experience in technical & strategic solutions, profitability analysis, risk assessment, business impact and criticality assessment; collaborated with leadership teams to evaluate technology challenges, defined new structures and evangelized technical & product innovation within the organization Partnered with Technology and Cloud Teams to define DevOps Architecture and shape the monitoring of products and services in the Cloud Change Agent, drove several architectural programs with multi-million budgets Proven success in CEO level interactions to discuss & influence organization-level decisions and strategies Expert in developing large scale applications using OOP/OOAD and Multi-tier software design principles Exhibited leadership & ownership in offering technical guidance to the teams; achieving improved quality & SLA times, as per project specifications & requirements, through effective integration of quality & operational considerations Expert in preparing presentation and confluence documents Skilled in Agile methodology - JIRA tool Skilled in Confluence document creation / Presentation skills Skills in providing KT 's - Trainings

Overview

15
15
years of professional experience
1
1
Certification

Work History

IT Team Lead

Citco
Hyderabad
08.2022 - Current

- Working on multiple platforms - workload automation tools such as:

Autosys – client requirements, automate jobs via JIL script, integrated with AWS API, schedule jobs, and calendar as well.

SecureTransport – Managed transferring internal and external client data via secure SFTP protocol.

RightFax – Inbound and outbound fax transfer securely.

Working on multiple AWS services , AWS infra creation via AWS CloudFormation and CloudStack.

Presentation skill effectively such as leading meetings, delivering pitches, conducted internal trainings session.

Vendor Management and POC Documentation

Managed vendor relationships and facilitated effective communication through regular calls and meetings, ensuring alignment with project goals and timelines.

o POC documentation process

System Engineer

Gartner
Gurgaon
12.2015 - 08.2022
  • Designed infrastructure solutions that meet customer requirements with high availability standards.
  • SCOM 2012 R2 successfully integrated with AWS for monitoring wanted technologies, services, and servers.
  • Worked on a SCOM 2016 roadmap, architecture, and upgrade project.
  • Optimization performance of applications. Troubleshooting and analysis of root cause.
  • Worked on SaaS-based market leader cloud tools: Datadog, Catchpoint, and Dynatrace. These tools are services that track the uptime, downtime, and performance of websites. Application monitors websites from multiple locations globally so that it can distinguish genuine downtime from routing and access problems.

Freelance Consultant / Datadog Consultant

QA Agility
10.2020 - 01.2021

IT- Analyst

Tata Consultancy Services
Gurgaon
09.2012 - 11.2015
  • Joined as Team Member and got promoted
  • Led a team of 4 members in Network Operation Centre
  • Bagged On the Spot Award for automation of health check of monitoring tool via Power Shell Script; this reduced the manual effort of daily health check of monitoring tool which created Tickets for the Production support
  • Steered an automation in VB script for the NAS path missing file location

Engineer - Front Office Network Operation Center

Huawei Telecommunications (I) Pvt. Ltd.
Gurgaon
11.2009 - 09.2012

Education

B.Tech. - Computer Science

DIET, Kurukshetra University
Haryana
01.2008

Skills

  • Windows server
  • LINUX
  • Unix
  • Monitoring Tools (HP Suite, SCOM, SolarWinds, Datadog, Splunk, PagerDuty, Catchpoint, Dynatrace)
  • Basic Python
  • Autosys
  • Secure Transport
  • AWS CodePipeline
  • AWS Services
  • Strategic Thinking
  • Planning & Delivery
  • Change Management
  • DevOps
  • SDLC
  • Agile Models
  • Onsite Coordination
  • Off-shore Coordination
  • Governance
  • Risk & Compliance
  • Client Relationship Management
  • API Mgmt
  • Infra Engineering
  • Delivery Excellence
  • Automation
  • Documentation & Reporting
  • Resource Planning
  • Team Leadership
  • Software Development Lifecycle
  • Business Solution & Delivery

Certification

  • AWS Solution Architect - Associate
  • Certified in Python Scripting
  • Cloud Monitoring Course completed from LinkedIn and Cloud Academy
  • Pager Duty API Management Certified
  • ITIL Foundation Certified
  • SCOM 2012 R2 Certified

Languages

  • English
  • Hindi

Personal Information

Date of Birth: 12/05/87

Timeline

IT Team Lead

Citco
08.2022 - Current

Freelance Consultant / Datadog Consultant

QA Agility
10.2020 - 01.2021

System Engineer

Gartner
12.2015 - 08.2022

IT- Analyst

Tata Consultancy Services
09.2012 - 11.2015

Engineer - Front Office Network Operation Center

Huawei Telecommunications (I) Pvt. Ltd.
11.2009 - 09.2012

B.Tech. - Computer Science

DIET, Kurukshetra University
REENA ROY