Summary
Overview
Work History
Education
Skills
Certification
Interests
Personal Information
Disclaimer
Timeline
Generic
R.R. Hariharan

R.R. Hariharan

Chennai

Summary

Logistics professional with 2+ years of experience in air and ocean freight processes. Skilled in managing shipments, coordinating with carriers and customs, and resolving issues efficiently. Detail-oriented with strong organizational skills and a focus on exceptional customer service. Seeking to leverage logistics expertise and a passion for excellence to contribute to a dynamic and innovative logistics team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate (IMPORT DOCUMENTATION)

WIZ LOGTEC SOLUTION PRIVATE LIMITED
05.2024 - Current
  • Managed Import Air and Ocean freight shipments, ensuring timely delivery and cost-effectiveness
  • Coordinated with carriers, customs agents, and other stakeholders to ensure smooth operations
  • Successfully handled Pan-India shipments for Import Ocean and Air Freight, ensuring smooth coordination across stakeholders and timely delivery.
  • Collaborated with the SKECHERS team on a high-priority Import Ocean Department Project, ensuring seamless coordination of import shipments.
  • Managed end-to-end shipment processes, including documentation, carrier coordination, and resolving operational challenges.
  • Resolved any issues or delays in shipments promptly to minimize disruptions
  • Coordinate with efficient and timely delivery of products contributing to the overall effectiveness of the supply chain and helping to meet business objectives.
  • Co-ordinating with the Shipper & Consignee for the documents for shipments, Co-ordinating with the shipping line / CHA / transporter for proper execution of the shipment, Co-ordinating with Overseas agent, updating customer on their requirement and timely update on the status of the shipment etc.
  • Updated House Bill of Lading (HBL) documents on the ODEX platform before the cut-off time, ensuring compliance with regulatory requirements and timely manifest preparation for seamless destination operations.
  • Had daily communication with my overseas office to advise of upcoming shipments
  • Generated an arrival notice confirming all documents are correct and to customs standards and regulations
  • Attended meetings and conference calls to increase customer support services.

Customer Support ( Contract Staff )

EXPEDITORS INTERNATIONAL PRIVATE LIMITED
11.2022 - 04.2024
  • Uploaded and managed pre-alert documentation on customer-specific web portals, ensuring timely updates, accuracy, and compliance with shipping and customs requirements.
  • Identified issues, analyzed information and provided solutions to problems
  • Worked effectively in fast-paced environments
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Worked as an Implant in Parker Hannifin Private Limited.

Education

PURSUING MBALS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Indira Gandhi National Open University

M.COM - GENERAL

Indira Gandhi National Open University
2023

B.com - GENERAL

ASAN MEMORIAL ARTS & SCIENCE COLLEGE
2020

HSC & SSLC -

Skills

  • Organizational skills
  • Positive attitude
  • Detail oriented
  • Ability to prioritize tasks
  • Interpersonal skills
  • Communication skills
  • Team player
  • Self-motivated
  • Flexibility

Certification

  • Diploma in Computer Application
  • MS-office
  • Tally ERP
  • Complete Financial Analyst Course

Interests

SKETCHING & DESIGNING

PLAYING CRICKET

Personal Information

  • Mother's Name: V.Rani
  • Date of birth: 01/27/00
  • Gender: Male
  • Nationality: Indian
  • Marital status: Unmarried
  • Religion: Hindu

Disclaimer

I hereby declare that the above mention information is correct up to my knowledge.

Timeline

Customer Service Associate (IMPORT DOCUMENTATION)

WIZ LOGTEC SOLUTION PRIVATE LIMITED
05.2024 - Current

Customer Support ( Contract Staff )

EXPEDITORS INTERNATIONAL PRIVATE LIMITED
11.2022 - 04.2024

M.COM - GENERAL

Indira Gandhi National Open University

B.com - GENERAL

ASAN MEMORIAL ARTS & SCIENCE COLLEGE

HSC & SSLC -

PURSUING MBALS - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Indira Gandhi National Open University

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