R . RASIM AHAMED
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
TANGEDCO
R.Rasim Ahamed
Chennai
08.2024 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recorded call details and consumer interactions in the CRM system.
- TANGEDCO's centralized 24/7 customer care management system (CCMS) and helpline for all electricity-related complaints in Tamil Nadu, allowing consumers to report issues like power cuts
- Complaints are logged and information is sent to local officials for immediate action.
- To register a complaint with Chennai's Minnagam
- Responded to consumer inquiries in a timely manner, providing accurate information and solutions.
Education
B.B.A- Bachelor of Business Administration ,The New College College in Chennai, Tamil Nadu - Business And Management
Thiru Arul Higher Secondary School
THOOTHUKKUDI District Of Tamil Nadu Skills
- Customer service
- CRM management
- Complaint resolution
- Task prioritization
- Data entry
- Communication skills
- MS Office skills-Word, Excel, and PowerPoint to create documents And recently completed MS Office certificate
- Problem solving
- Active listening
- Customer relations
- Team collaboration
Affiliations
Teamwork, and communication .To include social activities, workouts,reading books,my very important activity family responsibilities....
Languages
Tamil
First Language
English
Elementary (A2)
A2
Certification
To participate in college tasks like a business plan project and an internship like Blue Bharath Exim Private Limited ..And also completed ms-office certificate course
Address
no: 11 Malayaperumal Street,parrys corner,Kothwal Chavadi Marketplace
Chennai - 600001
Timeline
TANGEDCO
R.Rasim Ahamed
08.2024 - 09.2025
B.B.A- Bachelor of Business Administration ,The New College College in Chennai, Tamil Nadu - Business And Management
Thiru Arul Higher Secondary School
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