Experienced Wintel Administrator with 11+ years at Wipro. Proven track record in providing enterprise IT support and managing infrastructure, hardware, and applications. Currently responsible for overseeing a network of 500+ Windows servers and 1000+ VMware virtual servers.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Wintel Admin (Windows, Azure & VMware)
Wipro Technology
11.2022 - Current
Expert in configuring and administering windows server 2009/2012/2016/2019.
Maintaining more than 500 + physical and VM environment.
Expert in troubleshooting windows OS issue, handled L2 issue in end user computing.
Responsible for maintaining and deploying security patches to the server environment by following standard patching methodology.
Monitor system performance and troubleshoot issues.
Optimized server performance through capacity planning and resource utilization analysis, resulting in a 20% reduction in hardware costs.
Performed regular system audits and vulnerability assessments, maintaining compliance with industry regulations.
Managed Windows Server Update Services (WSUS) infrastructure for patch management across the organization.
Specialized on VMware ESX, ESXi with VCenter management, consolidated Backup, DRS and HA.
Creating affinity rules t between VM's.
Configuring NSG's to Enhance Security as per requirement.
Event hub configuration in azure and store in Queue storage.
Azure Key Vault configuration and added in MySQL Database.
Implementing Load Balancers to distribute Traffic between VM's.
ESXi server update and upgrade by using update manager.
Enabling/Disabling Azure Disk Encryption.
Good Knowledge on creation of App Services and API management Service.
Created schedules for all the system updates.
Primary contact for Monthly windows patching activity.
Tool / software: Service Now, Global Protect, FortiClient, OpsRramp tool, Veeam Backup tool, WSUS, SCCM, Puppet.
VMWare & Wintel Administrator
Pyramid IT Consulting
07.2021 - 04.2022
Company Overview: Outsource to Wipro
Supporting and managing overall 500+ windows server (2008, 2012, 2012R2, 2016, 2019) and 1000+ Virtual server.
Interact with other team such as Database, Backup, and Network & Application Development.
Troubleshooting servers through console (CyberArk).
Installations of new software and system upgrades including evaluation and installation of MS patches.
Responsible for maintaining and deploying security patches to the server.
VMware troubleshooting, configuration & VM Snapshot.
Working knowledge of Active Directory, DNS, and DHCP.
Knowledge of Scavenging DNS and Aging DNS.
Performed DHCP Migration and AD Migration from one server to another server.
Perform server related operational task which include CPU utilization, meme utilization, Disk utilization, Drive mapping, Folder permission.
Ad replication, Health check, DNS entries, Server commissioning and Decommissioning.
Work on service requests of one or more types performed by the team.
Manages workload to complete requests by the due date.
Involved in assisting users to access files in shared drives using map network drive feature.
Performed active directory user/computer accounts and group policy management.
Deep knowledge of Windows Server platforms, and Networking Infrastructure (Workgroup, Domain, , DHCP).
Contribute in quality and productivity improvement projects, providing analysis of information.
Deep and broad networking knowledge.
Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
Exposure to network administration, Microsoft messaging, database and other applications, SAN, backup and storage, batch scripts.
Installation and Maintenance of Windows server 2019, 2016, 2013 Operating Systems with RAID-5 System.
Ability to install, configure and troubleshoot Active Directory and DNS, as well as skills necessary for Group Policy.
Creating and Maintaining Administers Users, Groups and Computer objects.
Establish Remote Administration Solutions to the Users.
Provides basic training and support for design and administrative team members.
Generate report and review the same with L1/L2 teams, Provide audit support.
Singapore
IT Engineer
Square Innovation Pvt Ltd
01.2016 - 07.2019
Company Overview: Outsource to SHELL
Installation of Telecom equipment's for the shell office, such as conference set up including Audio/ Visual equipment's, Click share, Cable conceals, network port, Polycom for each conference within the office.
Deploying and administering Active Directory Domain Service in Windows server 2012.
Setting up of Separate SSID for non-shell contract staff, installation of switches, routers, AP's, network printers, managing of print queue request and maintenance.
Liaising with AT&T on network issues, provision and configuration of Shell Switches, AP's within the Shell Office.
Manage user on boarding procedure and deployment of PC, user account creation, software request, liaising with helpdesk on 2nd and 3rd level support on web portals and SharePoint usability issues.
Creating a service ticket on behalf of the users in remotely managed troubleshoot issues on software's and portals for no shell GID users and follow up for closures.
Preparations and set up of IT equipment's and accessories for meetings and presentations at different venues throughout the yard.
Conducting site survey on remote temp office set up within the yard which include provision of non-shell network set up, printer and deployment of Server Cabinet and IT equipment's.
Procuring network equipment's, manage subcontracts involved with network installation.
Deploy and manage Content locker enabled iPads, manage construction project files, drawing, and configuration, troubleshoot and manage construction project support Apps such as pronto forms, Bim 360 etc.
Troubleshooting of Outlook & Installation, Configuring Printers, Installing Software, services, update drivers.
Outsource to SHELL
Outsource to SHELL, TuasYad(Singapore)
Information System Specialist
Square innovation pvt ltd
07.2013 - 12.2015
Company Overview: Outsource to Rockwell Collin, Changi Airport
Install, update, and test new and existing airline and airport applications, configure common use workstations and peripherals.
Install third party software products and integrate them into ARINC's Airports common use and system integration products.
Frequently interact with customer and coordinate with Airline and Airport Authorities at airports regarding technical requirements, configurations and testing of airline and airport applications.
Commission and hand over systems components and enhancements to customer representatives.
Assist in design reviews and procurement.
Provide on-site support and resolution to technical issues involving network connectivity LAN/WAN issues, Airline systems, Airlines applications, server operating systems, server applications and hardware malfunctions.
Support and troubleshoot Boarding pass and Baggage tag printers' issue such as Fujitsu 9860, IER 506/567/400.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate.
Outsource to Rockwell Collin, Changi Airport
Desktop Engineer
St Joseph polytechnic college
01.2010 - 01.2013
Responsible for installation, Testing & Commissioning of Video Conferencing System and Display (Projector, LCD, LED).
RDP tool used like Net meeting, Team viewer, Log me.
Answer the question, as well as students on campus with technical issue.
Create computer issue tickets in issue Track.
System implementation, administration, support of Microsoft platform like Windows Clients (Windows XP, 7).
To be prompt and meticulous in updating of daily incident handled to the incident management tool.
Update and scanning virus for server.
Install and configured HP Network printer, Canon Laser printer.
Maintaining shared folder's and printer's rights for the users.