Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Personal Information
Languages
Timeline
Generic
Rubeena Khan

Rubeena Khan

Pune

Summary

Dynamic Tech Lead with a proven track record at ECMS Operations, excelling in virtual desktop infrastructure and image management. Expert in SCCM compliance and user support, I drive efficiency through proactive resource allocation and VM provisioning. Adept at problem-solving, I enhance user experience while maintaining system integrity and performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tech Lead

ECMS operations
Pune
01.2020 - Current
  • Administered OnPrem management, also known as DaaS, alongside Azure VDI.
  • Developed and allocated desktop/application pools for efficient resource utilization.
  • Implemented new images and processed image modification requests efficiently.
  • Conducted cleanup activities following production movement of new/existing images.
  • Executed monthly patching while validating image configurations post-recompose.
  • Provisioning VMs to users through autoscaling.
  • Developing and cloning master image as required or upon corruption
  • Managed VDI/AVD access for users via Active Directory
  • Maintaining SCCM compliance for every Master Image
  • Engage in proactive practices to safeguard host health on pool level.
  • Administered Azure AVD using Nerdio Manager and Azure portal.
  • Facilitated access to remote applications and desktops for users.
  • Added new virtual machines to host pool to enhance capacity.
  • Managing FSLogix User Profile Management within Azure WVD Environment

Senior System Engineer

3M Comp-Global Command Center
03.2019 - 12.2020
  • Responsible for Monitoring Storage such as IBM XIV Storage.
  • Expertise for UNIX Server Monitoring.
  • Handled Windows Server Monitoring.
  • Accountable for fixing issues reported by client in Skype, Outlook and Storage, VDI.
  • Actively Involved in fixing of issues reported by client in Citrix OS, Applications, Active Directory.
  • Handled Server End problems.
  • Responsible for Creation of Daily, Weekly status report for Exchange Console.
  • Fixed Defect Reported and Tracked using Service Now.

Education

Masters of Computer Applications -

Pune University
06-2018

Bachelor of Computer Applications -

Madras University
07-2015

Skills

Virtual desktop infrastructure (AVD and Citrix)

  • Image management
  • SCCM compliance
  • User support
  • Putty
  • Nerdio Manager

Certification

Vmware Certified VTSP – Foundation, 2018

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Languages

  • English
  • Hindi

Personal Information

  • Father's Name: Mohammad Mobin Khan
  • Mother's Name: Mehrunnisha Khan
  • Date of Birth: 02/07/94

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Tech Lead

ECMS operations
01.2020 - Current

Senior System Engineer

3M Comp-Global Command Center
03.2019 - 12.2020

Masters of Computer Applications -

Pune University

Bachelor of Computer Applications -

Madras University
Rubeena Khan