Rubel Shaikh
Export Coordinator
Pune
Summary
Export Coordinator with 4 years of experience in export logistics, documentation, and freight forwarding. Demonstrates strong leadership and communication skills to resolve issues and maintain carrier relationships. Proficient in ensuring regulatory compliance and facilitating efficient shipping operations. Committed to enhancing customer satisfaction through excellent service and streamlined processes.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Export Coordinator
Xenage Solutions Pvt Ltd
04.2023 - Current
- Building and maintaining relationships with various carriers (shipping lines, airlines, trucking companies) to ensure the best rates and service.
- Communicating with clients to understand their needs, provide quotes, and keep them informed about the status of their shipments.
- Managing end-to-end ocean freight shipments
Export Coordinator
Eagle Trans Shipping Logistics
06.2021 - 03.2023
- Communicating with clients to understand their needs, provide quotes, and keep them informed about the status of their shipments.
- Addressing and resolving issues such as delays, lost or damaged goods, and compliance problems.
Customer Service Executive
Amazon
05.2020 - 01.2021
- Effectively communicating with customers via phone, email, chat, or in person, and conveying information clearly and professionally.
- Identifying customer issues and resolving them promptly and efficiently, often requiring creativity and resourcefulness.
Education
B.Tech/B.E. - Mechanical Engineering
Pune University
08.2012 - 05.2016
XIIth - English
06.2009 - 05.2011
Xth - English
06.2007 - 05.2009
Skills
Export Logistics
Timeline
Export Coordinator
Xenage Solutions Pvt Ltd
04.2023 - Current
Export Coordinator
Eagle Trans Shipping Logistics
06.2021 - 03.2023
Customer Service Executive
Amazon
05.2020 - 01.2021
B.Tech/B.E. - Mechanical Engineering
Pune University
08.2012 - 05.2016
XIIth - English
06.2009 - 05.2011
Xth - English
06.2007 - 05.2009
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