Rubina Khan
Navi Mumbai,India
Summary
Results-driven professional specializing in social media marketing and public relations, with a strong track record of enhancing brand visibility through effective communication and public speaking. Demonstrated leadership capabilities in team management, showcasing resourcefulness and composure in high-pressure situations. Proficient in problem-solving and team building, with expertise in Canva for graphic design. Focused on implementing marketing strategies that drive growth and engagement.
Overview
2026
2026
years of professional experience
2002
2002
years of post-secondary education
Work history
Team leader supervisor
Thyocare
Navi Mumbai
09.2025 - Current
- Assisted team of executives, technicians, and customer support staff.
- Monitored sample collection and reporting timelines or call-centre workflows as necessary.
- Ensured quality standards and compliance with medical protocols.
- Identified gaps and supported implementation of corrective actions.
- Facilitated communication between management and team members.
- Suggested process improvements to enhance efficiency.
Training Manager
KK Foods, QSR Brand U2 Burger
01.2024 - 09.2025
- Assisted in identifying training needs for staff members.
- Supported the development of training plans aligned with company policies.
- Facilitated training sessions to enhance employee skills and performance.
Medical Transcriptionist
Nuance Transcription
Mumbai
01.2016 - 01.2017
- Transcribe audio recordings of medical dictations accurately.
- Assist in producing written reports from spoken medical information.
- Ensure clarity and compliance with relevant industry standards.
Account Executive
Adfactors PR Pvt. Ltd
Mumbai
09.2012 - 05.2015
- Led documentation and coordination efforts for high-profile clients within the banking and financial services industry, such as ICICI Bank and Royal Bank of Scotland.
Collaborated closely with the Senior Vice President to streamline internal processes and improve operational efficiency.
Oversaw client support initiatives, enhancing service delivery for Espirio Santo India and Bajaj Allianz Life.
Sales executive
Gupta Travels
01.2010 - 05.2012
- Facilitated international and domestic bookings, ensuring seamless travel experiences for customers.
Airport Co-ordinator
Le Maridien Hotel
Ahmedabad, Gujarat
12.2005 - 09.2006
- Facilitated guest arrivals and hotel check-ins to enhance overall guest experience and satisfaction.
Travel Insurance Manager
Sachinam Travels
Ahmedabad, Gujarat
01.2007 - 11.2008
- Directed travel insurance operations to ensure comprehensive coverage and customer satisfaction.
Travel Consultant
Gupta Travels
Mumbai
02.2003 - 05.2005
- Facilitated domestic and international travel arrangements, ensuring seamless experiences for clients.
Sales & Marketing Executive
ICICI Prudential Life Insurance
Mumbai
10.2001 - 01.2003
- Sales & Marketing Executive for Life Insurance at Mumbai
Office Co-ordinator
ATC Travel (All Travel Consultant)
- Coordinated office activities and communications to enhance operational efficiency.
Sales Executive
Suman Motels
- Worked as a Sales Executive
Education
Diploma - Travel & Tourism Management
Garware Institute, University of Mumbai
Bachelors of Arts - undefined
University of Mumbai
HSC - undefined
Swami Vivekanand Jr College
Skills
- Social media marketing
- Communication skills
- Public speaking
- Team building
- Calm under pressure
- Problem-solving
- Leadership
- Resourcefulness
- Public Relations
- Public relations online handling
- Canva graphic design tool
Languages
English
hindi
marathi
Urdu
Timeline
Team leader supervisor
Thyocare
09.2025 - Current
Training Manager
KK Foods, QSR Brand U2 Burger
01.2024 - 09.2025
Medical Transcriptionist
Nuance Transcription
01.2016 - 01.2017
Account Executive
Adfactors PR Pvt. Ltd
09.2012 - 05.2015
Sales executive
Gupta Travels
01.2010 - 05.2012
Travel Insurance Manager
Sachinam Travels
01.2007 - 11.2008
Airport Co-ordinator
Le Maridien Hotel
12.2005 - 09.2006
Travel Consultant
Gupta Travels
02.2003 - 05.2005
Sales & Marketing Executive
ICICI Prudential Life Insurance
10.2001 - 01.2003
Sales Executive
Suman Motels
Bachelors of Arts - undefined
University of Mumbai
HSC - undefined
Swami Vivekanand Jr College
Office Co-ordinator
ATC Travel (All Travel Consultant)
Diploma - Travel & Tourism Management
Garware Institute, University of Mumbai