Ruby Sarkar
Kolkata
Summary
- Experienced and passionate System Administrator with over 12.5 years of experience in TCS with thorough experience in various technology, process and people management.
- Microsoft AZ-900 & AZ-104 cloud certified practitioner.
- Supporting multiple clients in both Cloud and Traditional environments as System Admin looking over end to end of the account management.
- Expertise as administrator for server installations and configurations.
- CI/CD pipeline, application component's, Production deployment, performance tuning, troubleshooting & maintenance of industry leading Web and Application servers.
- Provided escalation support for critical issues and outages & responded to complex customer requirements leading to high customer satisfaction.
- Client Management, Project Management, Resource alignment and Shift Governance aligned to the contracted SLA are some of the key responsibilities following the ITIL V4 process and agile workflow model.
- Change and Major Incident Management, along with Technical scope aligned to Windows Server and other cloud IAAS & PAAS service teams.
- Successfully executed 7 Projects for different clients of TCS as Cloud Admin and Windows Server Admin.
Overview
12
12
years of professional experience
2
2
Certification
Work History
Azure Consultant
Rivus Fleet Solutions Limited
Kolkata
04.2021 - Current
- Implemented identity management solutions using Active Directory Federation Services or other technologies such as OpenID Connect or OAuth 2.0 protocols.
- Maintained up-to-date knowledge of features available within Microsoft's cloud platform offerings including IaaS, PaaS, Serverless computing models.
- Documented architecture designs and operational procedures for Azure deployments.
- Performed periodic maintenance activities such as patching operating systems and applying software updates on a regular basis for all hosted virtual machines.
- Utilized Azure Monitor and Application Insights for performance monitoring, alerting, and troubleshooting.
- Developed automation scripts to deploy Azure resources and configure CI/CD pipelines, reducing deployment time by a significant percentage.
- Developed disaster recovery and backup strategies on Azure, ensuring business continuity.
- Leveraged Azure Logic Apps and Azure Functions for process automation and integration tasks.
- Managed Azure Kubernetes Service (AKS) clusters for containerized applications, ensuring high availability and scalability.
- Implemented Azure Storage solutions, including Blob, File, Queue, and Table storage, for diverse application needs.
- Communicated with clients to understand system requirements.
- Evaluated emerging technology factors around cost comparison, portability or usability.
- Advised on project costs, concepts or design changes.
- Planned, implemented, and integrated updated system-oriented projects.
- Recorded systems information and documented design specifications and installation instructions.
- Coordinated and enhanced existing databases and established new databases as part of initiative.
AWS Administrator
BRITISH TELECOMM
01.2020 - 01.2021
- Coordinated with vendors and company personnel to facilitate purchases.
- Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
- Promoted continuous improvement for IT governance processes.
- Submitted recommendations regarding infrastructure overhauls.
- Spearheaded server infrastructure development, quality control, staging, and production operations.
- Installed security software to protect networks.
- Built custom AMIs from existing EC2 instances to be used as a base image.
- Ensured compliance with corporate standards regarding security policies.
- Set up backups for databases hosted in RDS according to customer requirements.
- Performed troubleshooting of various issues related to AWS services.
- Deployed applications on Amazon ECS clusters using Docker containers.
Windows Server Administrator
COOPERATIVE GROUP LIMITED
10.2017 - 12.2019
- Maintained, monitored and troubleshot Windows Server systems to ensure optimal performance.
- Configured and deployed Windows Servers in virtualized environments.
- Deployed patches and updates to all Windows Servers using WSUS or SCCM tools.
- Developed and maintained scripts for automating server tasks.
- Monitored server resources utilization to prevent any issue related to resource consumption.
- Performed regular maintenance activities such as disk defragmentation and disk clean up operations on servers.
- Provided technical support for resolving network connectivity issues between servers and clients.
- Integrated Windows Server infrastructure with other third-party applications and technologies.
- Performed daily health checks on all Windows Servers to identify potential problems before they occur.
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Created online documentation to help employees resolve day-to-day issues.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Configured, monitored and maintained email applications or virus protection software.
- Submitted recommendations regarding infrastructure overhauls.
Backup Administrator
Diligenta
Kolkata
11.2015 - 12.2016
- Developed and implemented backup strategy and process to ensure data security.
- Maintained, monitored and troubleshot backups on multiple servers using Symantec NetBackup, EMC Avamar, IBM Tivoli Storage Manager and Commvault Simpana software.
- Ensured the successful execution of all scheduled jobs with minimal disruption to business operations.
- Performed regular reviews of backup logs to identify potential issues or problems.
- Recovered lost files from tapes or disks in accordance with service level agreements.
- Implemented disaster recovery procedures including failover strategies and testing plans.
- Installed and configured new backup hardware components when required.
- Conducted periodic performance tests on existing infrastructure components associated with backups.
- Prepared detailed reports outlining current status of backups for management review.
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Installed firewalls and antivirus software to improve cybersecurity.
- Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
Server Administrator
Alcoa, Inc
Kolkata
12.2013 - 10.2015
- Migrated Windows 2003 servers to 2008/2012
- Built Physical & virtual servers, Built hub servers as well,data migration
- VM Additional resource requests (for c drive increase/RAM increase
- Quota increase & quota reports generation,VM Resource modification, Server Decommission processes, RODC Promotion, SCCM
- Secondary site installation
- Various security related processes like Windows turnover pass, SEP,Cyberark Password Sync.etc.and basics of Web & apps
- System engineer in Friends LifeOutage Management- Handling outage bridge and engage different teams as per the issue requirement
- Incident management- Working on Incident tickets created by users for issues related to Windows Operating System, 24 x 7 monitoring of all
- Windows Servers for hardware, Operating System and Application issues
- VIA SCOM., Migrated Windows 2003 servers to 2008/2012
- Built Physical & virtual servers, Built hub servers as well,data migration via
- Robocopy & Double-take
- VM Additional resource requests (for c drive increase/RAM increase
- Quota increase & quota reports generation,VM Resource modification, Server Decommission processes, RODC Promotion, SCCM
- Secondary site installation
- Various security related processes like Windows turnover pass, SEP,Cyberark Password Sync.etc.and basics of Web & apps.
Education
B.TECH - Electrical & Electronics Engineering
SRM UNIVERSITY
Chennai05.2012
Skills
- Technical Documentation and Reporting
- Communication and Team Collaboration
- Virtual and Cloud Technologies
- System and Network Security
- Microsoft Exchange
- User Experience Design
Certification
- MICROSOFT AZURE FUNDAMENTALS, AZ-900, 01/23
- MICROSOFT AZURE ADMINISTRATION, AZ-104, 06/23
Languages
- English
- Hindi
- Bengali
References
- Baijayanta SenChowdhury, Accenture, +918910289972, baijayanta93@gmail.com
- Nabarun Bhattacharjee, TCS, 9903825658, nabarun.bhattacharya@tcs.co
- Debosmita Sarkar, Infosys, 9941512806, debosmitasarkar09@gmail.com
Hobbies and Interests
- Marathon runner
- Bollywood Dancer
- Zumba & Yoga enthusiast
Personal Information
- Title: Software Consultant
- Date of Birth: 04/02/90
- Nationality: Indian
Recognition
- On The Spot - Individual & team Award (several times winner respectively)
- Best performance recognition award to an individual for project deliverables
- TCS Maitree prize (2 Times winner)
- Award for exceptional support & assistance provided beyond the call-of-duty to other teams
- Service & Commitment Award (2 time winner)
- Acknowledgment of excellent service for staying loyally committed to TCS and consistently delivering outstanding performance.
- TCS MID-LEVEL TRANSFORMATION (MLT) AWARD
Languages
English
First Language
Hindi
Beginner
A1
Bengali
Beginner
A1
Accomplishments
On The Spot - Individual & team Award ( several times winner respectively)
Best performance recognition award to an individual for project deliverables
TCS Maitree prize (2 Times winner)
Award for exceptional support & assistance provided beyond the call-of-duty to other teams
Service & Commitment Award (2 time winner)
Acknowledgment of excellent service for staying loyally committed to TCS and consistently delivering outstanding performance.
Technology : RIG Unit Electives Technology Curriculum,Digital : Elevate Wings 1 BTG Curriculum,Digital : Elevate Wings 1 EGG Curriculum.
TCS MID-LEVEL TRANSFORMATION (MLT) AWARD
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Affiliations
Marathon runner,Bollywood Dancer,Zumba &Yoga enthusiast, Kolkata.
Practicing Bollywood Dancing,Yoga,Zumba in various Institutes like Art Atelier & Turbayan Kala Kendra since 2021 till-date as my hobby and performed several stage shows as well.Also a regular gym goer & fitness enthusiast and a certified classical singer who performs on-stage.
Marathon Runner Winter 2017 to Winter 2023 Marathon km completer on two occasions (2017 and 2023) for TCS winter marathon challenge run ,IIFL AHIMSA RUN & few other marathons.
Won Women of the match award in TCS WOMEN'S Cricket tournament.
Timeline
Azure Consultant
Rivus Fleet Solutions Limited
04.2021 - Current
AWS Administrator
BRITISH TELECOMM
01.2020 - 01.2021
Windows Server Administrator
COOPERATIVE GROUP LIMITED
10.2017 - 12.2019
Backup Administrator
Diligenta
11.2015 - 12.2016
Server Administrator
Alcoa, Inc
12.2013 - 10.2015
B.TECH - Electrical & Electronics Engineering
SRM UNIVERSITY
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