Ruchi Jain
Senior Delivery Manager, Agile coach
Pune
Summary
Results-driven Senior Project Manager & Agile Delivery Expert with 19+ years of experience delivering high-impact digital solutions across Banking, Financial Services, Travel and Transport Operations domains. Skilled in Agile frameworks (Scrum, SAFe), stakeholder alignment, end-to-end project planning, and cross-functional team leadership. Certified in Scrum, Agile Coaching, and Product Management, with a track record of leading geographically distributed teams and driving measurable business outcomes. Adept at balancing strategic priorities, managing risks, and optimizing delivery processes — aligned with organizational goals.
Overview
20
20
years of professional experience
Work History
Senior Delivery Manager, Agile Coach
Deutsche Bank, DBOI
06.2020 - Current
Led delivery across 3 applications for Switzerland, Luxembourg & UK; enabled digital banking rollout for HNI clients
Managed project plans, stakeholder alignment, dependencies, and Agile delivery in QBR sprints
Delivered API integrations and supported mobile app launches via Apple/Google stores
Oversaw risk mitigation and tech upgrades (log4j, OS vulnerabilities), ensured minimal UAT defects
Coordinated with DevOps, ITAO, architects to align infrastructure, testing, and delivery objectives
Streamlined project delivery by conducting daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
Project Manager, Scrum Master
Tata Consultancy Services
07.2007 - 06.2020
End-to-end project delivery of a Pricing System for Shipping and Logistic company with complete Agile lifecycle oversight
Managed delivery of forwarding logistics systems, improving on-time delivery by 30%
Led Oracle Apps finance module projects, managed cross-functional teams and onshore-offshore alignment
Delivered BA, QA, automation, deployment, and production support services in large-scale transformation programs
Software Developer
Hexaware Technologies
07.2005 - 06.2007
Developed modules for Airline Departure Control Systems
Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
Education
Master of Computer Applications - Computer And Information Systems
Rajiv Gandhi Technical University
Indore, India 04.2001 -
Bachelor of Science - Computer And Information Sciences
Holkar Science College
Indore, India 04.2001 -
Skills
Agile Coaching
Accomplishments
Received "Spotlight of the Month” award
Conducted various Agile training sessions
Mentored engineers and interns on Agile delivery and backlog management
Actively engaged in risk identification, mitigation, planning and dependency tracking across global teams
Spearheaded CSR & Women in Tech initiatives within the department
Timeline
Senior Delivery Manager, Agile Coach
Deutsche Bank, DBOI
06.2020 - Current
Project Manager, Scrum Master
Tata Consultancy Services
07.2007 - 06.2020
Software Developer
Hexaware Technologies
07.2005 - 06.2007
Master of Computer Applications - Computer And Information Systems
Rajiv Gandhi Technical University
04.2001 -
Bachelor of Science - Computer And Information Sciences
Holkar Science College
04.2001 -
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