Ruchi Kumari
Reliability Engineer
Coimbatore
Summary
Reliability Engineer and detail-oriented IT professional with expertise in data analysis, reliability engineering, and IT operations.Proficient in SQL and Cassandra, with experience in troubleshooting and resolving production issues.Proven ability to work effectively in high-pressure situations, with strong communication and collaboration skills.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Reliability Engineer
Wipro Technologies
Coimbatore, India
03.2023 - Current
- Supported US Bank's infrastructure as a Reliability Project Engineer, ensuring system performance and compliance.
- Utilized tools like Splunk, AppDynamics, and Cassandra to monitor, troubleshoot, and resolve production issues.
- Resolved critical incidents within tight deadlines, minimizing downtime and ensuring uninterrupted service.
- Effectively communicated with stakeholders and collaborated with cross-functional teams to improve system reliability.
- Maintained client satisfaction during high-pressure situations.
Education
Bachelor's - Computer Application
St Xavier's College of Management And Technology
Patna, Bihar 06.2019 - 07.2022
Skills
Programming : Python
Monitoring Tools: Splunk, AppDynamics
Databases: SQL, Cassandra
Mainframe: Hogan (Basic)
Ticketing Systems: ServiceNow
Operating Systems: Windows, Basic Linux
Networking: Basic understanding of networking concepts (IP, DNS, routing)
Methodologies: ITIL, Ticket handling
Accomplishments
- Appreciation from client
- Best Debut award
Timeline
Reliability Engineer
Wipro Technologies
03.2023 - Current
Bachelor's - Computer Application
St Xavier's College of Management And Technology
06.2019 - 07.2022