Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
Ruchi Shah

Ruchi Shah

Mumbai

Summary

Strategic HR leader with 11 years of diverse experience across top-tier organizations including Pfizer, RPG Group, Mahindra & Mahindra Ltd, and Godrej & Boyce. Adept in HR Strategy, Business Partnering, Talent Management, and Organizational Transformation across APAC and Indian markets. Proven ability to align people priorities with business objectives, drive leadership development, and lead change initiatives in complex, matrixed environments. Recognized for being a leader who has a balanced approach to strategic HR leadership and hands-on execution, with strong stakeholder influence and a passion for building high-performing, inclusive workplaces.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Manager HR - Organization & Talent Development

RPG Group
Mumbai
03.2025 - Current
  • Designed and executed talent development strategies aligned with business objectives.
  • Led comprehensive development of learning programs and succession planning, achieving 12% increase in internal promotions.
  • Collaborated with senior leaders and HRBPs on change management and cultural transformation initiatives.
  • Implemented performance management frameworks, raising employee engagement scores by 5% through action planning workshops.
  • Introduced data-driven talent analytics to identify skill gaps and reduce attrition rates.
  • Cultivated relationships with stakeholders and business leads to foster collaboration.
  • Facilitated team meetings to align on goals and enhance strategic execution.
  • Coached managers on leadership techniques to boost employee engagement.

Head - TM, L&D, OD and Corporate Functions

Hamilton Pvt. Ltd.
Mumbai
09.2024 - 02.2025
  • Spearheaded enterprise-wide Talent Management strategies, including succession planning, HiPo development, performance management, and career frameworks to build a future-ready workforce.
  • Led Learning & Development initiatives, launching organization-wide capability-building programs aligned with business strategy, including leadership development, digital upskilling, and functional academies.
  • Drove Organization Development interventions focused on culture transformation, employee engagement, change management, and design of operating models and structures.
  • Acted as HR Business Partner for Corporate Functions (e.g., Finance, Strategy, Legal, IT), advising CXOs on workforce planning, talent strategy, and organizational effectiveness.
  • Collaborated with senior leadership to integrate people strategy with business goals, leading cross-functional programs in transformation, M&A integration, and DEI.
  • Championed data-driven HR practices, leveraging analytics and insights to shape decision-making and measure impact.

HR Regional Strategist - APAC & Business Partner

Pfizer Inc.
Mumbai
03.2021 - 09.2024
  • Spearheaded Regional HR Strategy for APAC manufacturing sites and businesses, aligning workforce initiatives with global business priorities across multiple countries.
  • Partnered with regional and site leadership teams to drive talent strategy, succession planning, and leadership development, improving internal mobility and talent pipeline readiness.
  • Acted as the HR Business Partner for Mumbai-based colleagues, spearheading end-to-end employee lifecycle management of 600 employees across manufacturing, quality, and support functions.
  • Led organizational design and change management initiatives for business transitions and global operating model shifts, ensuring minimal disruption and high engagement.
  • Delivered region-wide initiatives in employee engagement, DEI, and capability building, contributing to a 7% uplift in employee satisfaction scores over a period of 2 years.
  • Collaborated with COEs (Talent, Total Rewards, L&D) to implement and localize global HR programs for APAC, ensuring cultural and regulatory relevance.
  • Provided strategic workforce planning, including critical skills identification and workforce reshaping during post-pandemic recovery and supply chain realignment.
  • Acted as a trusted advisor to senior leadership on employee relations, performance management, and high-potential talent management.

Key Achievements:

  • Successfully implemented a regional leadership development program across 5 APAC Sites
  • Increased women workforce in the organization by 2.5% over a period of 2 years through a focus on DEI interventions for the gender cohort
  • Reduced attrition at Mumbai office by 4% through targeted retention and engagement interventions

HR Lead & Strategist - CHRO's Office

Mahindra & Mahindra Ltd.
Mumbai
01.2017 - 02.2021
  • Partnered with the CHRO in leading and driving strategic HR initiatives across an organization with a workforce of 14,000+ employees.
  • Spear-headed HR Business Partnering for Enabling functions
  • Handled multiple Global Assignments and drove HR Transformation across the organization
  • Acted as a strategic advisor to business leaders, aligning HR initiatives with organizational goals across 500 employees.
  • Drove workforce planning, talent strategy, and organizational design to support scaling and transformation efforts.
  • Led end-to-end employee lifecycle management, including performance management, compensation planning, and employee engagement.
  • Partnered with leadership to identify and close talent gaps, resulting in 22% improvement in critical role readiness.
  • Managed complex employee relations cases, ensuring compliance and fostering a positive work environment.
  • Delivered data-driven HR insights to guide decision-making on attrition, engagement, and succession planning.
  • Coached senior managers on leadership, change management, and team effectiveness, enhancing leadership bench strength.
  • Spearheaded DEI initiatives, contributing to an inclusive culture and measurable improvement in diverse talent metrics.

HR Specialist - Policies & Talent Analytics

Godrej & Boyce Mfg. Ltd.
Mumbai
03.2015 - 01.2017
  • Spearheaded the design, benchmarking, and revamp of HR policies to ensure alignment with industry best practices and evolving organizational needs across multiple business units.
  • Partnered with business and HR leaders to develop policy frameworks that supported compliance, employee experience, and cultural consistency.
  • Conducted in-depth talent analytics to provide actionable insights on workforce trends, attrition, engagement, and capability metrics, driving data-informed decision-making.
  • Supported policy harmonization initiatives post-organizational restructuring, ensuring consistency across diverse functions and geographies.

Professor - Information Technology

Atharva College of Engineering
Mumbai
01.2011 - 02.2012
  • Lecturer for subjects of Information Technology such as Software Programming Languages, Management in Information Technology.
  • Personality Development & Executive Presence coaching for college students
  • Faculty Head for co-curricular and extra-curricular activites

Education

PGDBM - Human Resources

N L Dalmia Institute of Management Studies & Research
Mumbai, Maharashtra
06.2014

Bachelor of Engineering / Bachelor of Technology - Information Technology

Atharva College of Engineering
Mumbai, Maharashtra
05.2011

Skills

  • Strategic Business Orientation & Execution
  • Stakeholder Management
  • Leadership ability
  • Negotiation and Influencing skills
  • Strong Interpersonal & Communication skills
  • Change Management

Certification

  • Landit - Program for Self Development, Reflection and Growth, Pfizer, 2022
  • Coaching Skills, Pfizer, 2021
  • Integrated Manufacturing Excellence (IMEx), Pfizer, 2021
  • Supportive Leadership TTT, Pfizer, 2021
  • Design Thinking, Mahindra & Mahindra Ltd., 2020
  • Leading Change, Godrej & Boyce Mfg. Ltd., 2016

Hobbies and Interests

  • Painting
  • Dancing - Classical & Western
  • Reading
  • Traveling

Languages

  • English
  • Hindi
  • Gujurati
  • Marathi

Personal Information

  • Husband's Name: Mr. Sandeep Surve
  • Date of Birth: 05/19/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Sr. Manager HR - Organization & Talent Development

RPG Group
03.2025 - Current

Head - TM, L&D, OD and Corporate Functions

Hamilton Pvt. Ltd.
09.2024 - 02.2025

HR Regional Strategist - APAC & Business Partner

Pfizer Inc.
03.2021 - 09.2024

HR Lead & Strategist - CHRO's Office

Mahindra & Mahindra Ltd.
01.2017 - 02.2021

HR Specialist - Policies & Talent Analytics

Godrej & Boyce Mfg. Ltd.
03.2015 - 01.2017

Professor - Information Technology

Atharva College of Engineering
01.2011 - 02.2012

PGDBM - Human Resources

N L Dalmia Institute of Management Studies & Research

Bachelor of Engineering / Bachelor of Technology - Information Technology

Atharva College of Engineering
Ruchi Shah