Ruchira Joshi
Manager- Invesco Asset Management(India) Pvt Ltd
Mumbai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Manager-Institutional Sales Support
Invesco Asset Management (India) Private Limited
Mumbai
03.2019 - 08.2023
- Liasoning with vendors (Operations team, RTA) for Client Onboarding , Timely completion of formalities related to Account openings & KYC for Individuals, Non-Individuals.
- Reporting of day to day Mutual fund inflows of corporate clients to fund management team.
- Verifying and processing KYC documents and FATCA for Individual and Non-Individual clients
- Liasoning with banking team for Clients Fund Receipt confirmation and High Value Redemptions status across institutional Clients.
- Providing Confirmation about Account Opening and KYC Status, investment fund receipt confirmation to respective clients over phone and on email.
- Ensuring error free (Purchase/Redemption/Switch) transaction processing on daily basis.
- One point of contact across institutional investors, distributors and AMC branches for query resolution received through various channels (Email, Telecommunication).
- Preparation of 10% & AUM Letters on (Daily, Fortnightly, Monthly) basis.
- Preparation of various MIS/Reports for internal as well as external circulation on their respective frequencies and doing multitasking by preparing Weekly/Monthly/Quarterly scheme portfolios and key clients formats.
- Preparation of Balance Confirmations on monthly, quarterly and for financial year end.
- Responsible for monthly brokerage calculations.
- Responsible for return calculation as and when required by client.
- Built relationships with customers and community to establish long-term business growth
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Compiled and analyzed data to determine approaches to improve sales and performance
Associate
Edelweiss Asset Management Limited
Mumbai
05.2017 - 03.2019
- Worked for onboarding of PMS clients with 100% accuracy.
- Liasoning with vendors (Bank, Custody, Fund Accounting) for Account openings for PMS, AIF & timely completion of all KYC formalities.
- Liasoning with banking team for Fund Receipt Confirmation of our clients for investments in PMS, AIF products.
- Ensuring error free transaction processing in data management system using SQL.
- Responsible for fund mobilization and ensuring timely deployment by fund management team.
- Responsible for execution of structure product PMS deal and getting it settled.
- One point of contact across investors, distributor and AMC branches for query resolution received through various channels (Emails, Telecommunication and Walk-in).
- In charge for all Investor communication related activities post Onboarding.
- Handling Additional Transactions (Top up, Redemption) across investors.
- Preparing various regulatory reports on respective frequencies and timely submission to authorities.
- Preparation of various MIS/Reports for internal as well as external circulation on their respective frequencies.
- Well versed with internal system as well as Miles software for all PMS related activities.
Branch Operations Executive
Reliance Nippon Life Asset Management Limited
Mumbai
01.2016 - 04.2017
- Responsible for processing of Mutual Fund applications (fresh/additional) received by walk-in customers on daily basis within stipulated timeframes.
- Cross selling of Mutual fund schemes to walk-in customers and distributors.
- Conducting Distributor meets on monthly basis for creating awareness about new product launch,new investment system launch and establishing relationship for business growth.
- Expertise in processing more than 150 transactions per day received by walk-in customers as well as Distributors. Managed 40+ walk in clients per day.
- Verifying and Processing 40+ fresh and modification KYC's for Individual and Non-Individual clients on Monthly basis.
- Verifying and Monitoring completion of Non Liquid Transactions received in branch with KARVY DTR.
- Expertise in handling and providing solution to Investor and Distributor queries, complaints with regards to their Purchases, Redemptions, and Unpaid Dividends with help of CRM system or by coordinating with R&T Team.
- Generating Daily Transaction Report and forwarding it to local AMC registrar office for folio creations.
- Maintaining Branch MIS for day to day Processed and rejected transactions for all schemes.
- Fulfilling auditor’s requirements and making ensure all documents are in place at time of SEBI Branch audit.
- Creation and intimation of Service reference No. to investor / Distributor and closure of Service reference on satisfactory response of QRG in CRM.
- Responding to distributors queries raised through Relationship Managers over email and ensuring same has been closed within given T.A.T.
- Taking care of KYC related queries received through walk-in customers.
Executive
IDFC Asset Management Company Ltd
Mumbai
01.2012 - 01.2016
- Handling Stock Exchange Transactions received through NSE and BSE Platform for mutual funds and daily filing of Corporate Action Forms of Mutual funds with Depositories.
- Ensuring proper execution of Demat Transactions.
- Creation & Activation of ISIN code for Mutual Fund schemes with the help of depository.
- Listing/delisting of schemes on exchange platform.
- Handling NFO/FMP’s transactions processed through exchange platform.
- Reporting high value transactions and Historic cash fund transactions processed through exchange platform.
- Empanelment of distributor on exchange platforms.
- Handling MF utility transactions.
- Preparation of Monthly MIS Reports for exchange transactions and Brokerage.
- Resolving brokerage related queries/requests made by distributors, in co-ordination with R&T Team.
- Brokerage Rate approval & implementation with R&T.
- Monthly checking of brokerage payable to distributors.
- Very good experience in managing CRM related queries logged in by Relationship Managers all over India.
- Handling EUIN remediation request received from Distributors/RMs and attending to walk-in investors, checking and processing purchase, redemptions, and switches.
Education
MBA - Finance
IES's Management College And Research Centre
Bandra West, Mumbai 04.2015 - 03.2018
Bachelor of Commerce - (Banking And Insurance)
Vivek College of Commerce
Goregaon West, Mumbai 10.2008 - 03.2011
Higher Secondary Certificate -
Vivek College Of Commerce
Goregaon West, Mumbai 04.2007 - 02.2008
Secondary School Certificate -
Mangubhai Dattani Vidyalay & Yojana Jr. College
Borivali East, Mumbai 04.2005 - 03.2006
Skills
Effective problem solver
Timeline
Manager-Institutional Sales Support
Invesco Asset Management (India) Private Limited
03.2019 - 08.2023
Associate
Edelweiss Asset Management Limited
05.2017 - 03.2019
Branch Operations Executive
Reliance Nippon Life Asset Management Limited
01.2016 - 04.2017
MBA - Finance
IES's Management College And Research Centre
04.2015 - 03.2018
Executive
IDFC Asset Management Company Ltd
01.2012 - 01.2016
Bachelor of Commerce - (Banking And Insurance)
Vivek College of Commerce
10.2008 - 03.2011
Higher Secondary Certificate -
Vivek College Of Commerce
04.2007 - 02.2008
Secondary School Certificate -
Mangubhai Dattani Vidyalay & Yojana Jr. College
04.2005 - 03.2006
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