Rudranarayan Biswal

Objective is to work in an organization which provides opportunities for growth,learning and scope for the Implementation of my skills and hence give my best to the organization.

Software Performance & Testing Professional with 5 years of IT experience specializing in APM tools Dynatrace and AppDynamics & Application Performance Testing in the BFSI domain. Working with Tech Mahindra, Mumbai as a Software Engineer. I also served multiple clints such as ICICI Bank,ICICI Lombard & SBI Bank Successfully completed activities such as Dynatrace configuration , BTs, Dasshboards ,Tags and reporting RCAs, Technical support and Trainings Excellent troubleshooting skills, a strong team player with good communication skills.

• Dynatrace Associate Certification, Dynatrace
• AppDynamics Certified Associate Performance Analyst, AppDynamics

• Installation of Dynatrace Oneagent licensing, synthetic monitoring, RUM on the business specification requirements.
• Setup of Dynatrace UAT Environment
• Created Infrastructure, Business Transaction & Health status Dashboard, Health rule, Policies and Action and made e-mail template for applications
• Configured custom alerts, request attributes, key requests, Manage alerts and user creation.
• Creates Maintenance window as per the client requirement.
• Communication and co-ordination with the Support and Testing team.
• Requirement gathering and documentation for the application performance management
• Deploy alerts & Reports as per each application owner needs in different levels
• Defining Business transaction and measures, metric grouping
• Setting up/ managing alerts for incident related to transaction, infrastructure and application parameter health.
• Analysing production performance issue and providing RCA for troubleshooting by various drill downs and creating RCA report for issue in details.

• SBI Bank, 2.1 year, APM Dynatrace Oneagent, Software Engineer (Dynatrace Admin. L2), Responsible for installation of Dynatrace Oneagent, synthetic monitoring, RUM on the business specification requirements. Administration, configuration and maintenance of Dynatrace Managed for SBI INB and PE-2 Entity. Dynatrace Environment and Dynatrace Managed Installation. Dynatrace Configuration (Creation of Tags, Management zones, problem Notification, Dashboard, Maintenance window etc…). Dynatrace Upgradation of cluster nodes. Setup of Dynatrace UAT env. Integrated of Dynatrace tool to Email, BMC etc. Defined of alert thresholds and configuring customized alerts and reports as per client requirements. Managing Team of 8 person for technical and operational processes.
• ICICI Bank (Banking), 3 year, Dynatrace Oneagent & AppDynamics, Software Engineer (APM Admin), Configuration Part- CPU, Memory, Disk, Network service availability in Infrastructure level. Applications configured on both UAT and Production level & troubleshoot RCA of the application. Configured Database monitoring for Oracle, SQL server, MySQL etc. Configured Custom alerts, Request Attributes, Key requests, Manage alerts. Dynatrace Configuration (Creation of Tags, Management zones, problem Notification, Dashboard, Maintenance window etc…). AppDynamics Agents Installed: Java, .Net, Web server agent & Machine agent. Configuration Part- CPU, Memory, Disk, Network service availability in Infrastructure level and in Application level JVM, CLR, Heap, Garbage collection, JMX data, Business Transaction, Analytics Agent etc. Extensions Used For Custom Data - URL monitoring, PORT monitoring, DB Query monitoring, Process / Service monitoring, Log monitoring, File Watcher monitoring, Neststat monitoring, Uptime status monitoring & MQ server monitoring. Configured different type of Business transaction, Information point. Created Infrastructure, Business Transaction & Health status Dashboard, Health Rule, Policies and Action and Made E-mail Template for Applications.

• Date of Birth: 09/05/1996
• Nationality: Indian