Rudrani Saha

Working in SEPA credit transfer and SEPA instant payments.

• Implemented automated systems to improve the accuracy and efficiency of processes.
• Initiated cross-functional team collaboration, integrating quality standards across departments to ensure uniformity in product excellence.
• Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.

Nordea Project 1:

Documine

Nordea Netbank had many different single-purpose document repositories scattered all around the navigation menu. Worked as the only tester to ensure the complete redesign of the overview page and the implementation of the signing 2.0 solution, which is the larger change to the existing digital signing capability.

Nordea Project 2:

Rulebook 25.

Mandatory rulebook changes happened across the payment industry, which were needed for Nordea to enable processing SEPA credit transfers. Worked as an end-to-end tester for Nordea to be RB25 compliant, enabling the bank to continue processing payments with the changes to address for debit and creditor suggested by EPC.

Nordea Project 3: (Current)

Siirto 2.0.

Siirto is a Finnish real-time payment platform that enables instant money transfer between banks and payment service providers. Working as an end-to-end tester to enable Nordea to work with and join the new Siirto ecosystem, which has the purpose of offering Nordea customers an easy-to-use domestic mobile payment solution.

• Improved user experience, monitoring feedback and making necessary adjustments to software applications.
• Championed change management efforts to drive adoption of new technology systems across the organization smoothly.
• Communicated and explained business requirements to team members to understand and implement functional demands.

Project: Citi Bank

• Delivered presentations to senior management on key project milestones, providing transparency into progress toward objectives.
• Analyzed and interpreted customer requirements to develop solutions.
• Conducted research to identify and evaluate new technologies and concepts.

Project: Citi Bank

• Tracked, prioritized, and organized defects with JIRA, working with the development team to facilitate timely corrections.
• Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
• Resolved issues and escalated problems with knowledgeable support and quality service.

Project: Citi Bank

• Provided timely technical support to end-users, resolving issues quickly and effectively.
• Assisted in the planning and execution of large-scale IT projects, ensuring timely completion within budget constraints.
• Assisted in the migration of legacy systems to modern platforms, ensuring minimal disruption to daily operations.

Project: Citi Bank