Rudra Prasad Mohanty
Cuttack
Summary
Dedicated customer service professional known for innovative problem-solving and effective communication. Committed to enhancing customer satisfaction through proactive support and relationship building.
Overview
5
5
years of professional experience
Work History
Voltas ltd
CCO
Cuttack
01.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
SSVM NAYABAZAR
NAYABAZAR , CUTTACKSkills
- Customer service
- Problem resolution
- Team collaboration
- Customer relationship management
- Issue tracking
- Time management
- Dependable and responsible
- Data management
- Excellent communication
- Problem-solving
- Relationship building
- Multitasking Abilities
- Innovative problem solving
- Technical support
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Websites
Timeline
Voltas ltd
CCO
01.2021 - Current
High School Diploma -
SSVM NAYABAZAR