Summary
Overview
Work History
Education
Skills
Interests And Extracurricular Activities
Personal Information
Languages
Hobbies and Interests
Disclaimer
Timeline
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Rudresh Sonawale

Rudresh Sonawale

Navi Mumbai

Summary

Experienced call center professional with 3 years of experience providing excellent customer service to clients and skilled in using technology to improve customer and client satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service Executive

M TECH Services
Santacruz, Mumbai
06.2019 - 12.2023
  • Handle Inbound and Outbound calls.
  • Lead and Meeting Generation.
  • Follow up on chat and e-mail.
  • Client co-ordination for generated meetings.

Education

Diploma - Mechanical Engineering

SUNRISE University
Alwar, Rajasthan
10-2015

Secondary School Certificate -

Bharti Vidyapeeth High School
CBD Belapur, Navi Mumbai
01-2011

Skills

  • Product Knowledge
  • Call Management
  • Customer Relations
  • Complaint Handling
  • Follow-Up Skills
  • Problem-Solving Abilities

Interests And Extracurricular Activities

  • Stood as Prefect and Member of Parliament in the School elections- 2011.
  • Performed in various cultural, dance events and championships.
  • Active member in social activities in the locality.
  • Hosting social events.
  • Active member of non-profit organization for animals in locality.

Personal Information

  • PF UAN : 101347353409
  • PAN No. : FFTPS9793M
  • Father's Name: Purshottam R.Sonawale
  • Mother's Name : Shilpa P. Sonawale
  • Date of Birth: 8th June, 1994
  • Marital Status : Single

Languages

English, Marathi and Hindi.

Hobbies and Interests

Travelling, Dancing, Photography

Disclaimer

I hereby declare. all the above information provided is correct to the best of my knowledge.

Timeline

Customer Service Executive

M TECH Services
06.2019 - 12.2023

Diploma - Mechanical Engineering

SUNRISE University

Secondary School Certificate -

Bharti Vidyapeeth High School
Rudresh Sonawale