Summary
Overview
Work History
Education
Skills
Timeline
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Ruhani Singh

Ruhani Singh

Gurugram

Summary

14 years of experience in Banking Analytics (Risk and Marketing), specializing in end-to-end analytics engagement involving data management, problem-solving, and insights reporting. Proven expertise in Model Governance, Credit Risk Analytics, and Marketing Mix Modeling within the BFSI sector. Developed and maintained MIS dashboards to monitor the performance of risk scorecards and support regulatory and business reporting. Strong communication and team leadership skills with a proven ability to build effective partnerships with client stakeholders.

Overview

14
14
years of professional experience

Work History

Engagment Manager

EXL Service
Gurugram
01.2018 - Current
  • Led the credit risk model validation and governance workstream for a Tier-1 U.S. Bank
  • Responsible for the statistical assessment of 10+ credit risk and fraud models across acquisition and customer management
  • Created comprehensive model development documentation and independent validation reports, adhering to regulatory frameworks
  • Automated quarterly MIS creation through SAS, MS Excel, and VBA, leading to approximately 25% efficiency gains
  • Developed RFP responses and client proposals showcasing EXLs capabilities in Generative AI, digital transformation and advanced analytics

Manager

BA Continuum India Private Ltd
Gurugram
06.2016 - 12.2017
  • Measured profitability of US credit cards and forecasting financial metrics for new credit cards segments
  • Created the cube using SAS OLAP Cube Studio to track customers booked through various Affiliate sites

Assistant Manager

American Express India Private Ltd
Gurugram
06.2013 - 06.2016
  • Worked on global marketing and digital campaigns measurement to assess campaign effectiveness
  • Stabilized the process by standardizing and automating the process, leading to reduced cycle times and efficiency gains
  • Analysis to identify card members of discontinued Costco services and are potential to be new members for the bank

Senior Business Analyst

Mu Sigma Business Solutions
Bangalore
02.2011 - 06.2013
  • Measure the contribution of various channels to predicted customers for the cross-selling of insurance policies by the Marketing Mix Model statistical technique
  • Rate-making process to determine the base rate of the new program so that the premium is not impacted
  • Online traffic analysis dashboard reporting key metrics to understand the behavior of customers and make meaningful decisions

Education

B.Tech - Computer Science

IILM Academy of Higher Learning, UPTU
Uttar Pradesh
08.2009

Skills

  • Programming Skills: SAS, R and Python, MS Excel, MS PPT, Basics of SQL
  • Analytical Skills: Credit Risk Analytics, Campaign Management, MRM, MMM

Timeline

Engagment Manager

EXL Service
01.2018 - Current

Manager

BA Continuum India Private Ltd
06.2016 - 12.2017

Assistant Manager

American Express India Private Ltd
06.2013 - 06.2016

Senior Business Analyst

Mu Sigma Business Solutions
02.2011 - 06.2013

B.Tech - Computer Science

IILM Academy of Higher Learning, UPTU

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Ruhani Singh