Ruhi Mahajan

-Successfully constructed approximately 50% of the current Engineering team

- Averaged 2 high-caliber hires per month amidst rigorous standards, with an average of 6 interview rounds per position.

- Engaged with at least 15 high-quality candidates per week and conducted outreach to over 150 candidates weekly.

- Hired for a wide range of roles, including Full Stack, Backend, Frontend, Engineering Managers, Software Engineers (L1, L2, L3), Staff Engineers, Principal Engineers, Engineering Managers and Senior Engineering Managers.

- Contributed to the evolution of technical interview processes, introducing new evaluation methods such as PR review rounds for Engineering Manager positions.

- Researched and integrated advanced recruitment tools like BrightHire and GoodTime to enhance interview documentation and sharing.

- Built and led a tech recruitment team, hiring 5 recruiters and 4 coordinators, and facilitated the promotion of 1 coordinator to a tech recruiter.

- Leveraged a range of platforms including InstaHyre, Crunchbase Pro, LinkedIn Recruiter, Work-At-A-Startup, GreenHouse, PeopleGPT, HireZ, Gem, Ashby, Wellfound (AngelList), Talent.io, Triplebyte, and Seekout to streamline and enhance recruitment efforts.

- Used and implemented tools like; Woven, Hatchways and Coderbyte for async assessments

- Played a key role in drafting and refining job descriptions for the Engineering team, ensuring clarity and alignment with organizational needs.

- Maintained an extremely high bar for candidate quality, resulting in a rigorous selection process with an average of 6 rounds per position.

- Conducted targeted outreach to over 150 candidates per week and maintained a strong network of potential candidates through various platforms and strategies.

- Negotiated competitive compensation packages for candidates, effectively balancing organizational budgets with current market trends.

- Collaborated with HR teams to ensure a smooth onboarding process for new hires, contributing to improved employee retention rates.

- Established a reputation as a trusted advisor by providing valuable market insights and competitor analysis to hiring managers.

Worked as a Technical Recruitment Consultant for some of the most interesting YC (Y Combinator) companies. To name a few, I worked with fantastic founders at ModernLoop (YC W21), Clerky (YC S11), Sourceress (YC S17), and Rain (YC W19) and helped them build their Engineering teams

• Built the company brand through Linkedin, company documentation, and word of mouth
• Built a strong pipeline of passive candidates and complete full recruitment cycle
• Managed the social presence and improving it for India by 85%

• Spearheaded Recruitment (International) for Engineering, Customer support, and Tech Sales across all levels
• Improvised the HR processes and analytics by successfully implementing/streamlining the tools like: Darwinbox, Recruiterbox, Oracle Taleo, Amber
• Part of company wide (Tech/engineering team) performance metrics and appraisal cycle
• Improved employer branding by closely monitoring and contributing towards GPTW certification and topping Linkedin Startups list
• Brief contribution towards the HR compliances

• Employ widely available Tech platforms to bring in passive talent in a fast-paced dynamic environment in SaaS product company
• Implementation of tools for maintenance of End to End Employee lifecycle (using HR tools; ATS - Greenhouse, HRIS - NamelyHR, Compensation - ADP, Communication - Slack, Google Drive, Trello)
• Comprehensive usage of social media for company branding and sourcing (Linkedin, Twitter, Instagram, Facebook, Stack Overflow, Github, Dribbble, Codepen, Goodreads, Quora, Slack, Medium, Blogs, and online communities like: Support Driven)
• Devise and execute strategic recruitment plans and succession planning aligning with company’s recruitment strategy
• Policy formulation and documentation in Confluence (Atlassian)
• Facilitate full recruitment lifecycle across all business lines and source candidates through proven recruitment channels
• Coordination with Remote team across the Globe (India, UK (headquarters), Ukraine, Poland, Philippines, USA and Canada)
• Developed and implemented improved recruitment metrics to enhance metrics reporting
• Salary benchmarking
• Built Career ladders

• Forerunner of Company branding in IITs/ IIMs and Tier 1 Universities

• Designed and implemented Campus Internship program - Kintern (Kayako Interns)
• Conducted the campus/university hiring drives and branding through Pre-placement talks and Tech fests
• Sourced Candidates through Google Summer of Code (GSoC), Mozilla Foundation, ACM-ICPC, AIESEC
• Built long term relationships with University heads and Placement officers
• Trained and coached new and junior recruitment specialists to improve quality of hires across all business sectors
• Successful relationship building with placement officers to get early hiring slots (by aligning Kayako's values with millennials' needs) .

• Mentored Customer Support Representatives on Adaptability, Empathy, Clear Communication, and Customer Service
• Designed training programs and material
• Part of Panel for sourcing/ recruiting Customer Support & Sales Representatives
• Trained senior-level staff on behavioral interviewing skills to optimize hiring practice

• Held classroom-based workshops in campuses and corporate
• Hired trainers and participated in need analysis, design & development of role specific curriculum for workshops

Learnt the capabilities of quality analysis for a Telecom Giant using QTP