Hi, I’m
Ruhina Karwa
Head Of Team (Business Operations)
Pune
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level head of team position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
5
years of post-secondary education
Work History
HealthifymePune
Head of Team (Services Business Ops)
01.2018 - 04.2023
Job overview
- Lead the service function for a dynamic Health Tech organization.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provide information, content, and tools that helps teams with effective services.
- Lead cross functional teams in large bids and develop innovative commercial models and solution approaches.
- To lead a large services team for achieving revenue goals.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- To strategize and forecast revenue for the organization.
- Set and develop budgets, recruitment strategies, and best practices.
- Own and hit/exceed monthly/quarterly/annual revenue targets.
- Develop a strong service strategy with a focus on strengthening existing clients.
- Work closely with the marketing and product development teams to ensure better services and brand consistency.
- Consistently evaluate the team's capabilities, providing training and motivation to achieve targets.
- Ensure that the company meets or exceeds its revenue and profitability goals.
- Reporting on forces that shifts tactical budgets and strategic direction of accounts.
Vivafit (European Fitness Center) Pune
Senior Dietician
12.2016 - 12.2017
Job overview
- Provided medical nutrition therapy to individuals and groups with lifestyle comorbidities.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Conducted healthy recipes demonstration for the women health.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Planned nutritious meal options for individuals with various health needs and conditions.
Kokilaben Hospital (KDAH)Mumbai
Senior Dietician
03.2014 - 03.2016
Job overview
- Provided medical nutrition therapy to individuals and groups with chronic illnesses.
- Liaised with healthcare professionals in creating nutrition-related treatment plans.
- Monitored patient progress and documented nutritional information in patient charts and records.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Organized nutritional fair and community programs for the out-patients.
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
Education
International College For Girls (ICG)Jaipur
Bachelor of Science from Biotechnology
07.2008 - 06.2011
Symbiosis School of Biomedical SciencePune
Master of Science from Nutrition And Dietetics
08.2011 - 07.2013
Benchmark PunePune
Certification from Lean Six Sigma Green Belt
2020.11 - 2020.12 (1 education.month_Label)
Skills
Result-oriented professional with good relationship skills
7 Experience in CSAT, services, NPU with leading consumer tech companies
In-depth knowledge and experience in services with excellent CSAT skills
Excellent business and people judgment capabilities
Proven ability to plan, forecast, and manage resources
Ability to hire and train a team of service professionals
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Team (Services Business Ops)
Healthifyme
01.2018 - 04.2023
Senior Dietician
Vivafit (European Fitness Center)
12.2016 - 12.2017
Senior Dietician
Kokilaben Hospital (KDAH)
03.2014 - 03.2016
Symbiosis School of Biomedical Science
Master of Science from Nutrition And Dietetics
08.2011 - 07.2013
International College For Girls (ICG)
Bachelor of Science from Biotechnology
07.2008 - 06.2011