Rukh Al Am

Dedicated IT professional around 5 years of experience specializing in Cyber Security products such as EDR/XDR, DLP, CASB, Proxy, and Threat Intelligence platforms. Proficient in XDR and SASE solutions, with strong expertise in cyberattack concepts, malware analysis, and threat intelligence. Skilled incident remediation, threat hunting, and implementing security measures to protect against evolving threats. Adept at leveraging advanced cybersecurity tools to ensure an optimal security posture for organizations. Detail-oriented and able to learn new concepts quickly.

• Cynet360 (XDR), Certified Tech Executive (CCTE), CynetSecurity Technical Certification (CSTA), Cynet Security Certified Sales Executive (SCSE)
• Forcepoint, Forcepoint Web Security Administrator (proxy), Forcepoint DLP Administrator
• Netskope Cloud, Netskope Cloud Security Specialist, Netskope Administrator Accreditation
• QUALYS, Patch Management, Vulnerability Management - Foundation
• ATTACKIQ, Foundations of breach attack simulation, Foundations of operationalizing MITRE ATT&CK certified
• SOC Radar's Dark Web training and threat intelligence fundamentals
• ICSI, Certified Network Security Specialist (CNSS), 2020
• CS406, Information Security exam

• Orchestrated the successful implementation of the XDR and Netskope solutions resulting in a 20% improvement in threat detection efficiency
• Streamlined IT operations through the implementation of Ivanti EPM and ITSM solutions, leading to a 15% reduction in incident response time
• Enhanced email security and collaboration platforms by implementing Checkpoint Email and Collaboration solutions, resulting in a 30% decrease in email-related security incidents

• English
• Hindi

NOC Engineer for Financial Limited, NOC Engineer, Working as NOC Engineer for identifying problems for Exchange, Active Directory, Email Security Gateway, MDM Solutions, Reliable Mailing Solution., Provide technical support to client’s users and management., Resolve complex hardware and software issues in a timely manner., Self & L1, L2 Engineer SOC Engineer for Health and Fitness Company, Implementing agents on devices, monitoring, troubleshoot problems., Provide technical support to client users., Guided customers about agent mechanisms. VAPT Operational Operative for Industrial Corp., Remote, Examined 190+ IP’s of End users, Firewall, switches, Servers and their Public IP’s to identify vulnerabilities, critical flaws as well made assessment report with how to mitigate those flaws., 4 members, 3 months NOC Engineer for Banking Corp., Configuring policy and troubleshoot SWG issues., Provide technical support to client users., Troubleshoot and resolution on support ticket., 2 members TS Engineer for Healthcare Org. and Leading Manufacturer Firm in India, Testing UAT, Deploy policies/Fine tuning of SWG, CASB, DLP security solutions., Implementation of Cloud solutions, integration, UAT Testing, deploying policies/Fine tuning and troubleshooting issues., Managing Global client (U.S, Jamaica, Philippines, India) Weekly meeting with regard open cases/challenges., Monthly Cloud Risk Assessment report preparation and presentation to clients., Policy assessment and Enhancement., 1

• Cross Department Collaboration
• Project Management

• Passport Number: Available
• Date of Birth: 01/03/97
• Gender: Male
• Nationality: Indian
• Marital Status: Single
• Religion: Islam

• Awarded 'Emerging Star – Delivery', recognized for exceptional performance and dedication in project execution and timely delivery
• Client appreciation for project success honored by clients for the successful completion of multiple projects and consistent support during critical phases
• Recognition by Vinca management and leadership appreciated by senior management and project managers at Vinca for commitment, professionalism, and collaborative attitude.