Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ruma Dhingra

Ruma Dhingra

New Delhi

Summary

Detail oriented UX research specialist with proven track record in managing research projects across India, US, Latam, Turkey and Indonesia. Adept at designing and implementing research strategies that align with organizational goals, while fostering collaboration and innovation. Demonstrated expertise in data analysis and project management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

UX Research Manager - Gemini AI on Mobile/ Watch

Google
10.2022 - Current

Driving multiple foundational and evaluative research projects across India and US for Gemini AI on mobile and watch

Global Head of User Research

OLX Group
01.2018 - 09.2022

Managing a team of 13 mix methods researchers across India, Indonesia, Turkey and Latin America, driving and supervising end to end B2B, C2B and B2C research for different product areas including Internal Ops, Consumer Finance, Buyer and Seller packs. Was awarded with Value Evangelist award for outstanding performance twice.

Senior UX Researcher

Magicbricks, Timesgroup
12.2016 - 01.2018

Managing a team of 3 UX researchers, driving end to end UX and strategic research needs for the org

Senior Design Researcher and Design Writer

Lopez Design
03.2016 - 12.2016

Establishing and driving design research needs for client-based projects on branding, identity design and communication design

Project Manager - Design Research

Centre for Knowledge Societies
05.2013 - 03.2016

Handling a team of 5-6 mix methods researchers and driving end to end design research project management needs for clients like Asian Paints, Bill and Melinda Gates Foundation, Uninor, United Nations Pulse Lab Indonesia, Flipkart Worldreader, etc.

Industrial Designer

MAKFIN TOOLS
05.2009 - 08.2011

Design and client management for plastic and steel products like nebulizers, water bottles, sheet metal components, etc.

Education

Masters of Design - Design

NIFT Delhi
01-2013

Bachelor of Arts - Economics

Delhi University
01-2009

Skills

  • Qualitative Research
  • Quantitative Research
  • UX Strategy
  • Project Management
  • Customer Segmentation

Certification

Nielsen Norman UX Management

Timeline

UX Research Manager - Gemini AI on Mobile/ Watch

Google
10.2022 - Current

Global Head of User Research

OLX Group
01.2018 - 09.2022

Senior UX Researcher

Magicbricks, Timesgroup
12.2016 - 01.2018

Senior Design Researcher and Design Writer

Lopez Design
03.2016 - 12.2016

Project Manager - Design Research

Centre for Knowledge Societies
05.2013 - 03.2016

Industrial Designer

MAKFIN TOOLS
05.2009 - 08.2011

Nielsen Norman UX Management

Masters of Design - Design

NIFT Delhi

Bachelor of Arts - Economics

Delhi University
Ruma Dhingra