RUNJHUN BHATNAGAR
Ghaziabad
Summary
Seasoned IT professional having over 10+ years of experience in IT infrastructure technologies, having rich expertise on Microsoft Intune, Tanium and SCCM Delivery Operations and Infra Management. Worked on implementation, configuration and troubleshooting of various platforms.
Overview
11
11
years of professional experience
Work History
Technical Specialist
HCLTech
05.2018 - Current
- Creating Compliance Policies for Laptop, Desktop and Virtual PCs.
- Creating and managing multiple configuration profiles.
- Managing enrollment (Autopilot,BYOD,DEM), Retirement and wiping of devices.
- Software Update Deployment via Update Rings, Autopatch, and MDM Policies.
- Handling MDM.
- Creating ESP for status of client machine and configure company branding in AZURE
- Creating security baseline for windows devices.
- Software Update Deployment via Update Rings, Autopatch, and MDM Policies. Managing Driver updates via Update Rings.
- Publishing Reports for Device Compliance, Patch Compliance, Antivirus Compliance, Encryption and firewall compliance.
- Configuring App Protection Policy for MAM users.
- Configuring App Configuration Policy for Managed Device and Managed Apps.
- Responsible for creating, managing Application ( Win32, Store, LOB) and monitoring deployments.
- Working with different team (AZURE, Desktop Support, Security, Network, SAM and HAM) to make infrastructure healthy.
- Handling multiple client accounts for SCCM.
- Installation, Setup and Discovering Clients and Site Assignment.
- SCCM Client Installation (Client Push Installation) & Using Group Policy.
- Software Distribution (Deploying software Creation and management of custom collections).
- Software Updates Management (Patch Management).
- Managing Inventory (Hardware & Software).
- Installation of New Distribution Points in Configuration Manager.
- Managing Software Updates, Application Deployments and Reporting via Tanium as and when required.
Associate Consultant
Capgemini India
05.2015 - 07.2018
- Responsible for day-to-day operations of client's SCCM 2012 environment.
- Creating SCCM software packages/Applications, collections and advertisements/Deployments to be used in UAT and production, once package is tested by application owners, package is moved to production as per release window.
- Testing monthly patches on Pre-production environment, after successful testing on pre-prod, deploying the patches to production environment on phased manner to achieve highest level of compliance.
- Experience in installation and troubleshooting of production and development environment of SCCM 2012.
- Hands on experience of SCCM client installation, Software distribution, Software updates, Client Health, Inventory management and other SCCM issues.
- Troubleshooting on SCCM/ConfigMgr Distribution failures and Validating Packaged Applications for Deployment Readiness.
- Strong knowledge regarding the contents and meaning of the entries found in the SCCM Client Logs.
- Deploying SCCM Clients using various methods available.
Associate
Wipro Ltd
09.2014 - 05.2015
- Handling Technical Suport, troubleshooting and assisting B2B customers with Software, Hardware, Networking and OS issues.
- Responsible for Creating process documents.
Education
B.Tech/B.E. -
Uttar Pradesh Technical University (UPTU)
05-2014
Skills
- Intune
- SCCM2012
- Configuration Manager
- Software Packages
- Application Deployment
- Patching
- Software updates
- System center configuration manager
- WSUS
- Autopilot
- WuFB
- Tanium
Languages
Hindi
First Language
English
Proficient
C2
Timeline
Technical Specialist
HCLTech
05.2018 - Current
Associate Consultant
Capgemini India
05.2015 - 07.2018
Associate
Wipro Ltd
09.2014 - 05.2015
B.Tech/B.E. -
Uttar Pradesh Technical University (UPTU)