RUPA PRABHA
SHOWROOM MANAGER/BDM
Hyderabad
Summary
Experienced and results driven Showroom manager with 10 years of experience in retail operations, team leadership, Visual merchandising, and Sales management. Proven track record of maintaining top-tier customer satisfaction, driving promotional campaigns, driving revenue growth and optimizing in-store performance. Adept at leading teams and delivering an exceptional showroom experience.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Showroom Manager
Fenesta Building Systems
03.2021 - 10.2025
- Converted ₹20L+ monthly from showroom walk-ins and lead engagement.
- Managed client demonstrations, service requests, and product recommendations.
- Oversaw showroom upkeep, inventory, and compliance with SOPs.
- Tracked and reported MIS data, closures, and customer feedback.
- Coordinated marketing (BTL) activities and trained new joiners.
Student Sales Advisor
GUS Education India
03.2020 - 07.2020
- Guided students on academic choices, career paths, and program eligibility.
- Maintained student records and coordinated with stakeholders on behavioral/academic issues.
- Supported employment guidance and counseling processes.
Quality Analyst / Sales Support
TELETEXT India Ltd (UK Process)
12.2017 - 05.2019
- Audited sales calls and scripts; resolved customer queries via call/email.
- Led initiatives to streamline operations and reduce process errors.
Customer Support (PBO)
Concentrix
04.2015 - 10.2017
- Delivered resolutions across customer inquiries and complaints.
- Promoted upselling opportunities; maintained CRM records.
Sales Agent (DSA Loans)
SVS Credits
12.2013 - 12.2015
- Generated leads and closed files for bank loans (primarily HDFC).
- Educated prospects on product offerings and managed follow-ups.
Education
M.Sc. - Industrial Microbiology
Krishna Teja PG College
Bachelor of Science - Microbiology
Vasavi Mahila Kalasala
Skills
MS Office (Word, Excel, PowerPoint)
Strengths
- Time & People Management | Team Leadership
- Problem Solving | Adaptability | Positive Attitude
Timeline
Showroom Manager
Fenesta Building Systems
03.2021 - 10.2025
Student Sales Advisor
GUS Education India
03.2020 - 07.2020
Quality Analyst / Sales Support
TELETEXT India Ltd (UK Process)
12.2017 - 05.2019
Customer Support (PBO)
Concentrix
04.2015 - 10.2017
Sales Agent (DSA Loans)
SVS Credits
12.2013 - 12.2015
M.Sc. - Industrial Microbiology
Krishna Teja PG College
Bachelor of Science - Microbiology
Vasavi Mahila Kalasala