Rupam Mondal
Gen AI Analyst
Andul
Summary
Detail-oriented and analytical Content Moderation QA professional with over one year & 7 months of experience in digital content review, quality audits, and policy enforcement across social media and user-generated content platforms. Proven expertise in identifying moderation errors, conducting root cause analysis, and providing actionable feedback to improve accuracy and compliance with platform guidelines. Adept at working in fast-paced environments, ensuring high-quality standards, and collaborating with cross-functional teams. Strong communicator with a passion for maintaining content integrity and user safety.
Overview
2
2
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Gen AI Analyst
iMerit Technology Services Pvt. Ltd.
03.2024 - Current
- Reviewed user-generated content (UGC) across video, text, and images for guideline violations, and content auditing.
- Collaborate with policy, training, and ops teams to align moderation practices.
- Troubleshooting and Problem Solving: Issue identification, root cause analysis.
- Communication Skills: Effective communication with cross-functional teams.
- Attention to Detail: Rigorous content review and quality checks to ensure high standards.
- Team Collaboration: Working with internal teams to improve processes, and increase productivity.
- Flag harmful, abusive, or inappropriate content while maintaining platform integrity.
- Conduct quality checks on moderated content to ensure alignment with platform policies.
- Audit and assess cases handled by content reviewers, providing scores and feedback.
- Support new moderator onboarding by sharing feedback insights and best practices.
- Prepare weekly and monthly QA reports, highlighting areas of concern, and suggesting improvements.
- Facilitated training sessions on AI technologies for team members, enhancing skills and knowledge across the organization.
Education
Bachelor Of Technology - Electrical Engineering
Camelia Institute Of Technology & Management
Hooghly, West Bengal01.2023
Diploma of Higher Education - Electrical Engineering
Elitte Institute Of Engineering & Management
Kolkata, West Bengal01.2020
Secondary Education -
New Andul HC School
Howrah, West Bengal01.2017
Skills
Content Moderation & QA Auditing
Certification
Certified AWS Solution Architect - DataSpace Academy, Grade - AA [EC2,S3,IAM,LAMBDA,RDBMS,CloudFront]
Timeline
Gen AI Analyst
iMerit Technology Services Pvt. Ltd.
03.2024 - Current
Bachelor Of Technology - Electrical Engineering
Camelia Institute Of Technology & Management
Diploma of Higher Education - Electrical Engineering
Elitte Institute Of Engineering & Management
Secondary Education -
New Andul HC School