Experienced Application support engineer with good experience into customer engagement, Cloud Infrastructure and network monitoring skills
24/7 monitoring of Infrastructure, system applications and services
Logging and escalating issues on servicenow
Coordinating with multiple teams as part of troubleshooting and RCA
Preparing health checks after system patching
Launching new virtual machines for QA and Dev teams
Restricting users based on IAM user policies
Backup and copying files from S3 to local machines
Cloud Practitioner
Linux RHEL Certification